Non Violent Crisis Initial
z1610

Purpose / Goals:  This course introduces basic crisis intervention techniques. Learn to recognize warning signs that allow for early intervention, plus how to use verbal and nonverbal techniques to avoid a violent confrontation. Participants will also learn personal safety techniques that can minimize injury if physically confronted. An effective team approach will be introduced.  
 
Outcomes:
1.   Identify useful nonverbal techniques for controlling disruptive behavior.
2.   Develop verbal techniques to be implemented when de-escalation of verbal acting out is necessary.
3.   Demonstrate physical principles of personal safety techniques to avoid client and staff injury if behavior escalates to a physical level.
4.   Provide the best care and welfare for individuals in your facility.
5.   Develop team intervention strategies techniques. 

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* 1. What is today's date?

Date

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* 2. What market did you attend this class?

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* 3. If taking this class in the GWM, what location within the market did you attend this class?
(If taking class outside of the GWM, then skip this question.)

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* 4. We are interested in your evaluation of this activity. Your feedback is important in planning future educational offerings. Please rank the following items from (strongly agree to strongly disagree).

  Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree N/A
I am satisfied with the educational activity (overall).
I am leaving with specific ideas I can apply to my job and/or career (outcome).
I feel more confident about my skills and abilities after attending class (outcomes).
Instructional method(s) helped me learn (materials / resources). 
Audiovisuals / handouts enhanced my learning (materials / resources).

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* 5. For those items that you marked 'Agree', what would it take to move it to 'Strongly Agree'?

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* 6. How do you plan to apply what you learned in your current practice / role?

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* 7. What could we do to improve this learning experience?

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* 8. Were the learning outcomes / objectives met for this class?

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* 9. If a learning outcome / objective was/were not met, please indicate which one from the above list (top of page). Please provide any specifics or details if learning outcome / objective not met.

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* 10. Who was/were the instructors for this class?

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* 11. If another instructor taught this class and was not listed above, please indicate their name in the comment box. If not one else taught the class, then leave comment box 'blank'.