Thank you for completing the Wanaka Stone Customer Survey. There is space for you to enter your email address if you would like to go into the prize draw, however you may take this survey anonymously. Please feel free to answer the survey as honestly as you can.

If you have any questions, please feel free to contact us.

Thank you

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* 1. Name and email* (*required if you would like to be in the prize draw!):

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* 2. Which of the below words would best describe you?

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* 3. Where are you located?

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* 4. When did you last use one of our services?

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* 5. What products do you purchase off us?

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* 6. How did you first hear about us?

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* 7. How well did our service meet your needs?

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* 8. How well did we perform in the following areas? (5= very satisfied, 1= very dissatisfied)

  1 2 3 4 5
Quality
Timeliness
Communication
Customer Service
Professionalism
Knowledge base
Responsive
Ease to deal with 
Reliable
Value for money

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* 9. Please select the top TWO words that best describe our performance:

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* 10. How would you rate how well we operated our health and safety?

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* 11. Why did you choose us over the competition

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* 12. Did you look at other companies before choosing to work with us?

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* 13. If you selected YES to Question 12, please explain the number 1 reason why you chose to work with us:

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* 14. How likely would you be to recommend Wanaka Stone to a friend (1= not likely at all, 10= extremely likely)

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* 15. What is the number 1 thing that we can do to improve our service to you?

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