When I need to contact someone at EHA, I know who to contact.
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I am able to get answers to the questions I need from EHA staff.
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EHA staff respond to my communications in a timely manner.
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EHA staff make a reasonable effort to explain their programs and answer my questions.
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EHA staff listen to my concerns and respond appropriately.
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EHA staff treat me with respect.
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EHA staff conduct themselves professionally.
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I understand the resources and programs that EHA offers.
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