Electrical Testing Company: Customer Feedback Survey Question Title * 1. Electrical Testing Company Test Report Number: [optional] Question Title * 2. Your Details [optional] Name Company Address Address 2 City/Town State/Province ZIP/Postal Code Country Email Address Phone Number Question Title * 3. Performance Extremely Well Quite Well Moderately Well Slightly Well Not At All Was the test performed in accordance with your requirements and/or your specifications? Was the test performed in accordance with your requirements and/or your specifications? Extremely Well Was the test performed in accordance with your requirements and/or your specifications? Quite Well Was the test performed in accordance with your requirements and/or your specifications? Moderately Well Was the test performed in accordance with your requirements and/or your specifications? Slightly Well Was the test performed in accordance with your requirements and/or your specifications? Not At All Were we able to answer your questions and/or solve your problems? Were we able to answer your questions and/or solve your problems? Extremely Well Were we able to answer your questions and/or solve your problems? Quite Well Were we able to answer your questions and/or solve your problems? Moderately Well Were we able to answer your questions and/or solve your problems? Slightly Well Were we able to answer your questions and/or solve your problems? Not At All Question Title * 4. Reporting Extremely Satisfied Quite Satisfied Moderately Satisfied Slightly Satisfied Not Satisfied Are you satisfied with the technical content of the report? Are you satisfied with the technical content of the report? Extremely Satisfied Are you satisfied with the technical content of the report? Quite Satisfied Are you satisfied with the technical content of the report? Moderately Satisfied Are you satisfied with the technical content of the report? Slightly Satisfied Are you satisfied with the technical content of the report? Not Satisfied Are you satisfied with the accuracy of the test results? Are you satisfied with the accuracy of the test results? Extremely Satisfied Are you satisfied with the accuracy of the test results? Quite Satisfied Are you satisfied with the accuracy of the test results? Moderately Satisfied Are you satisfied with the accuracy of the test results? Slightly Satisfied Are you satisfied with the accuracy of the test results? Not Satisfied Question Title * 5. Service Quality and Value For Money A Great Deal Better Somewhat Better About The Same Somewhat Worse A Great Deal Worse How well do you rate the quality our service compared to our competitors? How well do you rate the quality our service compared to our competitors? A Great Deal Better How well do you rate the quality our service compared to our competitors? Somewhat Better How well do you rate the quality our service compared to our competitors? About The Same How well do you rate the quality our service compared to our competitors? Somewhat Worse How well do you rate the quality our service compared to our competitors? A Great Deal Worse How well do you rate the cost of our service compared to our competitors? How well do you rate the cost of our service compared to our competitors? A Great Deal Better How well do you rate the cost of our service compared to our competitors? Somewhat Better How well do you rate the cost of our service compared to our competitors? About The Same How well do you rate the cost of our service compared to our competitors? Somewhat Worse How well do you rate the cost of our service compared to our competitors? A Great Deal Worse Question Title * 6. Recommendation Very Likely Likely Unlikely Highly Unlikely How likely are you to use Electrical Testing Company again? How likely are you to use Electrical Testing Company again? Very Likely How likely are you to use Electrical Testing Company again? Likely How likely are you to use Electrical Testing Company again? Unlikely How likely are you to use Electrical Testing Company again? Highly Unlikely How likely is it that you would recommend Electrical Testing Company to colleagues? How likely is it that you would recommend Electrical Testing Company to colleagues? Very Likely How likely is it that you would recommend Electrical Testing Company to colleagues? Likely How likely is it that you would recommend Electrical Testing Company to colleagues? Unlikely How likely is it that you would recommend Electrical Testing Company to colleagues? Highly Unlikely Question Title * 7. How could we improve our service/s? [optional] Question Title * 8. Would you like our staff to contact you to discuss your experience? Yes please No thanks Done