Strategic Interventions Stakeholder Survey May 2020
1.
Provider Type: As a stakeholder, what best describes your relationship with Strategic Interventions (SI)?
LME/MCO
DSS
Guardianship Agency
Family of member served
Behavioral Health Agency (Including Hospital Staff)
2.
SI Staff communicate things to me in a timely manner.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
3.
SI Staff include myself and the entire treatment team in making decisions to support members.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
4.
SI Staff are respectful and supportive to myself and the members.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
5.
SI responds timely in providing services to members in need.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
6.
I would recommend SI to someone else who is in need of similar care (behavioral health services).
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
7.
If I have to reach out to SI with a question or need, I know who to contact to receive timely support.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
8.
SI understands and responds to the needs of me and my organization.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9.
SI Staff are courteous and professional.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
10.
SI Staff listen to me and my concerns.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
11.
In your opinion, are there areas SI can improve on? If so, what are they?
12.
Do you have a suggestion or success story you would like to share?
Current Progress,
0 of 12 answered