Customer Satisfaction Survey

1.How would you rate the overall level of service at our hospital for your most recent visit?
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2.How many years have you been a client with us?
3.Why do you choose Lamar Veterinary Clinic? Check all that apply.
4.If you have called Lamar Veterinary Clinic within the last month, how would you rate being able to get in touch with the correct department in a timely manner?
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5.Was the staff polite and courteous?
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6.Was your appointment conducted in a timely and efficient manner?
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7.Do you feel the doctors and staff listened to your concerns and addressed them?
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8.By the end of your appointment, were your questions answered to your satisfaction?
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9.Was your pet treated kindly and with respect?
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10.How would you rate our overall level of appearance/cleanliness for your most recent visit?
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11.Do you feel that your pet received quality professional veterinary care?
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12.How would you rate the overall value received for the price of your visit?
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13.If your pet was hospitalized, did you receive adequate home-care instructions?
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14.Do you plan to continue your pets' care at Lamar Veterinary Clinic?
15.Would you like to add any additional comments or concerns regarding our customer service and patient care? If yes, please explain.
16.Would you like us to contact you regarding any comments or concerns? If so, please leave your name and phone number.
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0 of 16 answered