Nippersink Public Library Strategic Plan Survey

The Nippersink Public Library District (NPLD) is in the process of developing a strategic plan, aimed at providing the very best services to our community. A critical component of the process is gathering information and ideas from community members to establish priorities and create a focused direction for the Library.

The survey should take approximately 5 minutes to complete. Please complete the survey by December 21, 2024. Thank you for your participation.

If you have any further thoughts or anything else you would like to share, Library Director Dana Fanslow welcomes additional comments at danaf@nippersinklibrary.org or 815-678-4014.

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* 1. What is your Zip Code?

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* 2. What is your age group?

Under 13

13-18

19-35

36-49

50-65

66+

Prefer not to answer

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* 3. How often do you visit Nippersink Public Library District?

Multiple times per week

Every week

2-3 times per month

4-6 times per year

Rarely or never

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* 4. Which library do you use most often?

Nippersink Public Library District

Antioch Public Library

Fox Lake District Library

Johnsburg Public Library

Woodstock Public Library

Other (please specify)

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* 5. If you do not use the Nippersink Public Library District regularly, why not? (Check all that apply.)

Prior fines or fees

Buy my own books, magazines, or DVDs

Parking is too difficult

It is too hard to find what I’m looking for

Don't have any transportation

Don’t have a library card

Library hours aren’t convenient

Library staff are unwelcoming

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* 6. How would you like to learn about the programs and services at the Nippersink Public Library District? (Check all that apply.)

Library website

Flyer

Email Newsletter

Facebook

Other social media (ex. X, Instagram, YouTube)

Word of mouth

Library staff

Online news sources (McHenry County Living, Chamber, etc.)

Online community calendar/resources

Other (please specify)

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* 7. What do you use the Nippersink Public Library District website for? (Check all that apply.)

Account Login (renew books, place holds)

View Library catalog

eBooks

Access electronic databases

Learn about programs and events

Hours/Directions/general information

Library jobs/volunteer opportunities

I don’t use the Library website

Other (please specify)

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* 8. Please rate the importance of the current Nippersink Public Library District services that are provided

	Very Important	Somewhat Important	Neutral	Less Important	Not Important	Did not know it was available
Children’s Programs (0-12)	Children’s Programs (0-12) Very Important	Children’s Programs (0-12) Somewhat Important	Children’s Programs (0-12) Neutral	Children’s Programs (0-12) Less Important	Children’s Programs (0-12) Not Important	Children’s Programs (0-12) Did not know it was available
Teen Program (13-17)	Teen Program (13-17) Very Important	Teen Program (13-17) Somewhat Important	Teen Program (13-17) Neutral	Teen Program (13-17) Less Important	Teen Program (13-17) Not Important	Teen Program (13-17) Did not know it was available
Adult Programs (18+)	Adult Programs (18+) Very Important	Adult Programs (18+) Somewhat Important	Adult Programs (18+) Neutral	Adult Programs (18+) Less Important	Adult Programs (18+) Not Important	Adult Programs (18+) Did not know it was available
Services for individuals with visual, auditory, or physical impairments	Services for individuals with visual, auditory, or physical impairments Very Important	Services for individuals with visual, auditory, or physical impairments Somewhat Important	Services for individuals with visual, auditory, or physical impairments Neutral	Services for individuals with visual, auditory, or physical impairments Less Important	Services for individuals with visual, auditory, or physical impairments Not Important	Services for individuals with visual, auditory, or physical impairments Did not know it was available
Reference/ information help from librarians	Reference/ information help from librarians Very Important	Reference/ information help from librarians Somewhat Important	Reference/ information help from librarians Neutral	Reference/ information help from librarians Less Important	Reference/ information help from librarians Not Important	Reference/ information help from librarians Did not know it was available
Books, DVDs, CDs, Audio Books	Books, DVDs, CDs, Audio Books Very Important	Books, DVDs, CDs, Audio Books Somewhat Important	Books, DVDs, CDs, Audio Books Neutral	Books, DVDs, CDs, Audio Books Less Important	Books, DVDs, CDs, Audio Books Not Important	Books, DVDs, CDs, Audio Books Did not know it was available
Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc.	Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc. Very Important	Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc. Somewhat Important	Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc. Neutral	Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc. Less Important	Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc. Not Important	Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc. Did not know it was available
eBooks, Databases, and Other Online Resources	eBooks, Databases, and Other Online Resources Very Important	eBooks, Databases, and Other Online Resources Somewhat Important	eBooks, Databases, and Other Online Resources Neutral	eBooks, Databases, and Other Online Resources Less Important	eBooks, Databases, and Other Online Resources Not Important	eBooks, Databases, and Other Online Resources Did not know it was available
Museum Passes	Museum Passes Very Important	Museum Passes Somewhat Important	Museum Passes Neutral	Museum Passes Less Important	Museum Passes Not Important	Museum Passes Did not know it was available
Meeting rooms, event space	Meeting rooms, event space Very Important	Meeting rooms, event space Somewhat Important	Meeting rooms, event space Neutral	Meeting rooms, event space Less Important	Meeting rooms, event space Not Important	Meeting rooms, event space Did not know it was available
Notary Services	Notary Services Very Important	Notary Services Somewhat Important	Notary Services Neutral	Notary Services Less Important	Notary Services Not Important	Notary Services Did not know it was available
Computers, Wi-Fi, Printers	Computers, Wi-Fi, Printers Very Important	Computers, Wi-Fi, Printers Somewhat Important	Computers, Wi-Fi, Printers Neutral	Computers, Wi-Fi, Printers Less Important	Computers, Wi-Fi, Printers Not Important	Computers, Wi-Fi, Printers Did not know it was available

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* 9. How would you rate the Nippersink Public Library District’s Library Service?

	Excellent	Good	Fair	Poor	Don't Know/NA
Children’s Programs (0-12)	Children’s Programs (0-12) Excellent	Children’s Programs (0-12) Good	Children’s Programs (0-12) Fair	Children’s Programs (0-12) Poor	Children’s Programs (0-12) Don't Know/NA
Teen Program (13-17)	Teen Program (13-17) Excellent	Teen Program (13-17) Good	Teen Program (13-17) Fair	Teen Program (13-17) Poor	Teen Program (13-17) Don't Know/NA
Adult Programs (18+)	Adult Programs (18+) Excellent	Adult Programs (18+) Good	Adult Programs (18+) Fair	Adult Programs (18+) Poor	Adult Programs (18+) Don't Know/NA
Services for individuals with visual, auditory, or physical impairments	Services for individuals with visual, auditory, or physical impairments Excellent	Services for individuals with visual, auditory, or physical impairments Good	Services for individuals with visual, auditory, or physical impairments Fair	Services for individuals with visual, auditory, or physical impairments Poor	Services for individuals with visual, auditory, or physical impairments Don't Know/NA
Books, DVDs, CDs, Audio Books	Books, DVDs, CDs, Audio Books Excellent	Books, DVDs, CDs, Audio Books Good	Books, DVDs, CDs, Audio Books Fair	Books, DVDs, CDs, Audio Books Poor	Books, DVDs, CDs, Audio Books Don't Know/NA
Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc.	Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc. Excellent	Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc. Good	Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc. Fair	Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc. Poor	Library of Things: Hotspots, Telescope, Board Games, STEAM Kits, Video Games, Fishing Poles, etc. Don't Know/NA
eBooks, databases, and other online resources	eBooks, databases, and other online resources Excellent	eBooks, databases, and other online resources Good	eBooks, databases, and other online resources Fair	eBooks, databases, and other online resources Poor	eBooks, databases, and other online resources Don't Know/NA
Computers, Wi-Fi, printers	Computers, Wi-Fi, printers Excellent	Computers, Wi-Fi, printers Good	Computers, Wi-Fi, printers Fair	Computers, Wi-Fi, printers Poor	Computers, Wi-Fi, printers Don't Know/NA
NPLD web presence (website, social media)	NPLD web presence (website, social media) Excellent	NPLD web presence (website, social media) Good	NPLD web presence (website, social media) Fair	NPLD web presence (website, social media) Poor	NPLD web presence (website, social media) Don't Know/NA

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* 10. How would you rate the Nippersink Public Library District’s Customer Service?

	Excellent	Good	Fair	Poor	Don't Know/NA
I feel welcome when I visit NPLD	I feel welcome when I visit NPLD Excellent	I feel welcome when I visit NPLD Good	I feel welcome when I visit NPLD Fair	I feel welcome when I visit NPLD Poor	I feel welcome when I visit NPLD Don't Know/NA
NPLD understands my needs	NPLD understands my needs Excellent	NPLD understands my needs Good	NPLD understands my needs Fair	NPLD understands my needs Poor	NPLD understands my needs Don't Know/NA
NPLD staff are extremely helpful	NPLD staff are extremely helpful Excellent	NPLD staff are extremely helpful Good	NPLD staff are extremely helpful Fair	NPLD staff are extremely helpful Poor	NPLD staff are extremely helpful Don't Know/NA
NPLD staff are extremely knowledgeable	NPLD staff are extremely knowledgeable Excellent	NPLD staff are extremely knowledgeable Good	NPLD staff are extremely knowledgeable Fair	NPLD staff are extremely knowledgeable Poor	NPLD staff are extremely knowledgeable Don't Know/NA
NPLD staff assist me quickly and efficiently	NPLD staff assist me quickly and efficiently Excellent	NPLD staff assist me quickly and efficiently Good	NPLD staff assist me quickly and efficiently Fair	NPLD staff assist me quickly and efficiently Poor	NPLD staff assist me quickly and efficiently Don't Know/NA
I would recommend NPLD to a friend	I would recommend NPLD to a friend Excellent	I would recommend NPLD to a friend Good	I would recommend NPLD to a friend Fair	I would recommend NPLD to a friend Poor	I would recommend NPLD to a friend Don't Know/NA

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* 11. Please select up to 5 program topics that interest you the most.

Art

Author Visits

Concerts

Crafts

Current Affairs

Early Literacy Programs

Environment

Films

Finance, career, business

Gardening/nature

Genealogy

Local History

Mind/body

Music

Other language programming (Sign language, Spanish, etc.)

Parenting/family life

Literature, poetry, philosophy

Science

Tech Topics

Writing workshops

Other (please specify)

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* 12. Is there anything else you would like to tell us about current and/or potential Library services?

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* 13. Would you like to be entered into a drawing to win a XXXX gift card for participating in the survey?

Yes

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* 14. If you answered yes, please provide your Name, phone number, and email address.

Name

Email Address

Phone Number