Civility Awareness Week Quiz

Thanks for participating in Civility Awareness Week. Complete this quiz to test your knowledge!

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* 1. What is the definition of workplace civility

Politeness and courtesy

Strict adherence to rules and policies

Silence and avoidance

Ignoring colleagues

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* 2. Why is workplace civility important?

It fosters a positive work environment and enhances productivity.

It makes the workplace more relaxed and informal.

It allows employees to express their opinions without restriction.

It has no real impact on the workplace.

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* 3. Which of the following is NOT an example of uncivil behaviour at the workplace?

Shouting at a colleague in a meeting

Sharing constructive feedback during performance reviews

Making offensive jokes about a coworker's appearance

Consistently arriving late to meetings without prior notice

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* 4. What is the role of leadership in promoting workplace civility?

Encouraging open conflict among team members

Leading by example and addressing incivility promptly

Avoiding addressing incivility to maintain a peaceful atmosphere

Staying uninvolved in workplace interactions

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* 5. What is the "bystander effect" in the context of workplace civility

The tendency of individuals to intervene and address incivility immediately.

The belief that incivility is acceptable as long as it's not directed at them.

The reluctance of individuals to speak up or intervene when they witness incivility.

The idea that only leaders should address incivility issues.

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* 6. Which of the following strategies can help resolve workplace incivility effectively

Confrontation and public shaming

Ignoring the issue and hoping it will go away

Open communication, conflict resolution, and establishing clear policies

Blaming the victim for not being able to handle incivility

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* 7. What is the primary difference between workplace bullying and incivility?

Workplace bullying is always physical, while incivility is verbal.

Workplace bullying is less severe and damaging.

Workplace incivility is more common but less harmful.

Workplace bullying involves repetitive, harmful behaviour, while incivility is less severe and isolated.

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* 8. True or False: Workplace civility is only important in office settings, not in remote or virtual work environments.

True

False

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* 9. What is the potential impact of a lack of workplace civility on an organization

Increased employee morale and engagement.

Higher levels of trust and teamwork

Decreased productivity, higher turnover, and damage to the company's reputation

Improved creativity and innovation