SurveyMonkey Powered Online Survey

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* 1. Which area of digitised payments will see the most growth in the next 5 years?

Micro/SME payments

Corporate/Institutional payments

Consumer/Retail payments

Other (please specify)

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* 2. What do you see as the key themes for the Payment industry within Asia at present (choose 3)

Data sharing, data sovereignty and privacy

Ethics and governance for use of Artificial Intelligence in Payments

Anti-money laundering and counter-terrorism financing

Know your client/customer and digital identity

Payment fraud and liability

Blockchain, distributed ledger and crypto-currencies/assets

Cross border payments

The participation of the retail industry in payments

The participation of telcos and social networks/apps in payments

Other (please specify)

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* 3. What is the largest hurdle to growth for payments in Asia?

Lack of pricing and transaction information transparency on international payments

Lack of STP (Straight through processing)

Lack of standards for messaging and data capture

Lack of real time reconciliation (receivables and payables)

Lack of access to quality or reliable data

Lack of payments infrastructure

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* 4. What is the biggest challenge with cross border transactions?

Speed

Transparency

Reliability

Regulatory Compliance

Lack of standardisation

Security

Other (please specify)

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* 5. What do you think will impact your business the most over the next 12 months? (Choose up to 3)

Data Sharing and Privacy

Ethics and governance of AI

Payment fraud and liability

Anti Money laundering and counter terrorism financing

Digital Identity

Blockchain/Crypto currencies

Cross border payments

Retail participation in payments

Participation of social networks and telcos

Open banking (PSD2)

Other (please specify)

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* 6. Which technologies are most likely to drive payment innovation in the future? (choose 3)

Artificial Intelligence

Blockchain and Distributed Ledger technologies

Crypto-currencies/CryptoAssets

Data Analytics

Mobile wallets

Open APIs (Application and Program Interfaces)

Internet of Things (eg: wearables, smart devices)

Other (please specify)

Section B - EPA Asia’s Scope and purpose

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* 7. Along with other Payment Companies, who else would you like to see as part of the association?

Social Network / Technology Companies (e.g. Facebook, WeChat/Tencent, Uber)

Traditional Banks / Financial Institutions

Telecommunications Companies / Networks

Technology Providers (e.g. Microsoft Cloud, AWS, IBM)

White Labelled payment providers

Professional Services firms (e.g. Accounting, Legal, Tax)

Crypto-currency / CryptoAsset companies and protocols

Retailers

Other (please specify)

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* 8. What do you see as the most important Purpose of the EPA Asia? (?Rank from 1 to 8, where 1 - most important, 8 - least important)

Access to other EPA Asia Members and Partners through networking events and tools

Providing education to create a stronger talent pipeline for the industry

Joint representative body to advise and advocate/lobby on key issues to regulators and governments on behalf of the industry

Helping to establish best practice standards for the industry

Harmonisation of standards across the region

Production of white papers and supporting thought leadership on the payment industry by Members and Partners

Market surveys providing key regional intelligence for market entry

Information sharing about key trends and innovations in payments from Asia region to other international regions

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* 9. If Your purpose is not in the list, please, enter it here

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* 10. When It comes to Education, what should the EPA Asia Focus On? (Rate from 1 to 5, where 1 - least important, 5 - most important)

	1	2	3	4	5
The payment landscape (Payments 101)	The payment landscape (Payments 101) 1	The payment landscape (Payments 101) 2	The payment landscape (Payments 101) 3	The payment landscape (Payments 101) 4	The payment landscape (Payments 101) 5
Payments regulations and compliance	Payments regulations and compliance 1	Payments regulations and compliance 2	Payments regulations and compliance 3	Payments regulations and compliance 4	Payments regulations and compliance 5
Payment and how to access Asian markets	Payment and how to access Asian markets 1	Payment and how to access Asian markets 2	Payment and how to access Asian markets 3	Payment and how to access Asian markets 4	Payment and how to access Asian markets 5
Payment fraud prevention and management	Payment fraud prevention and management 1	Payment fraud prevention and management 2	Payment fraud prevention and management 3	Payment fraud prevention and management 4	Payment fraud prevention and management 5
Cyber Security and Data Privacy protection	Cyber Security and Data Privacy protection 1	Cyber Security and Data Privacy protection 2	Cyber Security and Data Privacy protection 3	Cyber Security and Data Privacy protection 4	Cyber Security and Data Privacy protection 5
Merchant Acquiring	Merchant Acquiring 1	Merchant Acquiring 2	Merchant Acquiring 3	Merchant Acquiring 4	Merchant Acquiring 5
Blockchain and crypto-currencies, and what they mean for payment companies	Blockchain and crypto-currencies, and what they mean for payment companies 1	Blockchain and crypto-currencies, and what they mean for payment companies 2	Blockchain and crypto-currencies, and what they mean for payment companies 3	Blockchain and crypto-currencies, and what they mean for payment companies 4	Blockchain and crypto-currencies, and what they mean for payment companies 5

Other (please specify)

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* 11. Given the range of the Asian region, what is the best way to provide networking opportunities across borders (Rank from 1 to 6, where 1 - most important, 6 - least important)

Webinars on hot topics

Dedicated country events

Annual conference

Annual awards function

Annual General Meeting

Mentoring or capability building programs

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* 12. What else would You like to see in networking opportunities?

Section C – ABOUT YOU

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* 13. Please, enter your email address

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* 14. Which category within the Payments industry are you

Traditional Bank or Financial Institution

Payment Service/Network Provider

Corporate Payment provider

Telco

Social Network/Messaging App

Blockchain/CryptoAsset company

Retailer

Regulator

Service Provider (Cloud, AI, legal, accounting etc)

Other (please specify)

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* 15. Is your company interested in or Currently operating in Asia? If so, which regions? (skip the question, if not)

	Currently operating	Interested
China	China Currently operating	China Interested
Hong Kong/Macau	Hong Kong/Macau Currently operating	Hong Kong/Macau Interested
Singapore	Singapore Currently operating	Singapore Interested
Malaysia	Malaysia Currently operating	Malaysia Interested
Australia/New Zealand	Australia/New Zealand Currently operating	Australia/New Zealand Interested
Japan	Japan Currently operating	Japan Interested
South Korea	South Korea Currently operating	South Korea Interested
Indonesia	Indonesia Currently operating	Indonesia Interested
Philippines	Philippines Currently operating	Philippines Interested
India	India Currently operating	India Interested
Vietnam	Vietnam Currently operating	Vietnam Interested
Thailand	Thailand Currently operating	Thailand Interested

Other (please specify)

Question Title

* 16. If you are Interested in becoming an individual member of the EPA Asia, please give us your details (Optional - Individual membership is free for a year)

Name:

Title:

Company:

Emerging Payment Association (EPA) ASIA Survey

Question Title

* 1. Which area of digitised payments will see the most growth in the next 5 years?

Question Title

* 2. What do you see as the key themes for the Payment industry within Asia at present (choose 3)

Question Title

* 3. What is the largest hurdle to growth for payments in Asia?

Question Title

* 4. What is the biggest challenge with cross border transactions?

Question Title

* 5. What do you think will impact your business the most over the next 12 months? (Choose up to 3)

Question Title

* 6. Which technologies are most likely to drive payment innovation in the future? (choose 3)

Question Title

* 7. Along with other Payment Companies, who else would you like to see as part of the association?

Question Title

* 8. What do you see as the most important Purpose of the EPA Asia? (?Rank from 1 to 8, where 1 - most important, 8 - least important)

Question Title

* 9. If Your purpose is not in the list, please, enter it here

Question Title

* 10. When It comes to Education, what should the EPA Asia Focus On? (Rate from 1 to 5, where 1 - least important, 5 - most important)

Question Title

* 11. Given the range of the Asian region, what is the best way to provide networking opportunities across borders (Rank from 1 to 6, where 1 - most important, 6 - least important)

Question Title

* 12. What else would You like to see in networking opportunities?

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* 13. Please, enter your email address

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* 14. Which category within the Payments industry are you

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* 15. Is your company interested in or Currently operating in Asia? If so, which regions? (skip the question, if not)

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* 16. If you are Interested in becoming an individual member of the EPA Asia, please give us your details (Optional - Individual membership is free for a year)

Question Title

* 17. Would your company be interested in becoming a member of the EPA Asia?

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* 18. What associations are you or your company already a member of?

Question Title

* 1. Which area of digitised payments will see the most growth in the next 5 years?

Question Title

* 2. What do you see as the key themes for the Payment industry within Asia at present (choose 3)

Question Title

* 3. What is the largest hurdle to growth for payments in Asia?

Question Title

* 4. What is the biggest challenge with cross border transactions?

Question Title

* 5. What do you think will impact your business the most over the next 12 months? (Choose up to 3)

Question Title

* 6. Which technologies are most likely to drive payment innovation in the future? (choose 3)

Question Title

* 7. Along with other Payment Companies, who else would you like to see as part of the association?

Question Title

* 8. What do you see as the most important Purpose of the EPA Asia? (?Rank from 1 to 8, where 1 - most important, 8 - least important)

Question Title

* 9. If Your purpose is not in the list, please, enter it here

Question Title

* 10. When It comes to Education, what should the EPA Asia Focus On? (Rate from 1 to 5, where 1 - least important, 5 - most important)

Question Title

* 11. Given the range of the Asian region, what is the best way to provide networking opportunities across borders (Rank from 1 to 6, where 1 - most important, 6 - least important)

Question Title

* 12. What else would You like to see in networking opportunities?

Question Title

* 13. Please, enter your email address

Question Title

* 14. Which category within the Payments industry are you

Question Title

* 15. Is your company interested in or Currently operating in Asia? If so, which regions? (skip the question, if not)

Question Title

* 16. If you are Interested in becoming an individual member of the EPA Asia, please give us your details (Optional - Individual membership is free for a year)

Question Title

* 17. Would your company be interested in becoming a member of the EPA Asia?

Question Title

* 18. What associations are you or your company already a member of?

* 10. When It comes to Education, what should the EPA Asia Focus On? (Rate from 1 to 5, where 1 - least important, 5 - most important)

* 11. Given the range of the Asian region, what is the best way to provide networking opportunities across borders (Rank from 1 to 6, where 1 - most important, 6 - least important)