CX - Recruiting Participants

Take our short knowledge check to find out how much you know about recruiting participants.

Disclaimer: Responses and results are anonymous and may be used to improve the course offerings.

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* 1. What should you consider before recruiting participants?

Don’t focus on demographics unless it is specific to your study

Don’t treat participants as data points

Don’t use a participant’s response as interchangeable information

All of the above

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* 2. What is the purpose of a participant screening questionnaire?

Designed to narrow down your potential participant pool into a more ideal group of individuals that can help you gain the most impactful insights from your research

Designed to discourage individuals from participating in your research study if they aren’t passionate about your work

Designed to eliminate specific groups of users who would give negative feedback

Designed to narrow down the number of individuals who sign up for your study by providing extra work

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* 3. Which of the following is NOT a helpful tip for what you should look like when conducting intercepts?

Clothes are important (be comfortable – think business casual)

Props (clipboards for example) are important

Blend into the crowd (don’t stand out as someone who wants something)

ID badges to help identify who you are and what you may be doing

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* 4. What are some potential groups of people you could recruit from?

Coworkers

Friends

Family

All of the above

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* 5. What should you do when scheduling user research participants?

Make sure you have a plan in place for setting up sessions

Send a time and date request to the participant without following up

Avoid contact with the participant after the session

Share the participants personally identifiable information