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The European Federation of Hard of Hearing People is inviting hard of hearing and deafened Europeans to share their views on the accessibility of healthcare services in Europe. This survey is part of a project funded by the CERV Program Grant 101145375, and aims to assess the accessibility of healthcare services for patients who are hard of hearing or deaf.

Hard of hearing people have the same rights as all European citizens guaranteed by the Pillar of Social Rights on the health and well-being of hard of hearing people. Yet, they often find that services are not accessible to them. The Covid pandemic has especially exposed health services inaccessible to hard of hearing people due to mask-wearing and telephone-only consultations. The purpose of conducting this survey is to collect detailed insights into the specific challenges, inequalities and barriers that hard of hearing people face when accessing healthcare services, based on your experiences. We would like to learn if such barriers still exist or just the opposite, the accessibility of appointments and availability of communication access has improved.

By taking part in this survey, you will help us to identify the main challenges and opportunities for improving the access and quality of healthcare for hard of hearing people. You will also contribute to our advocacy work to promote the rights and inclusion of hard of hearing people in the European Union.

The survey is anonymous and will take about 15 minutes to complete. The deadline to answer is the 26th of August 2024. The results will be published in Autumn and will inform our future actions and recommendations. Thank you for your time and collaboration.


Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Commission’s CERV Programme. Neither the European Union nor the granting authority can be held responsible for them.

Privacy Note: In accordance with the General Data Protection Regulation (GDPR), we are committed to ensuring the privacy, anonymity, and confidentiality of your personal data. Your responses will be used solely for research purposes and will remain strictly confidential. We will not share your data with any third parties without your explicit consent. You have the right to access, correct, or delete your data at any time. For more information on how we use your data, please contact office@efhoh.org.

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* 1. What is your gender identity?

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* 2. In which country do you live?

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* 3. What is your level of hearing loss?

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* 4. What type of hearing technology do you use? (Check all that apply)

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