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* 1. Please provide your name and contact info so we may address any concerns.

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* 2. Please provide the date of your procedure:

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* 3. Did you receive a pre-procedure phone call giving you instructions for the day of your procedure?

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* 4. Were your instructions adequate?

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* 5. Were you able to locate the center easily?

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* 6. Were you treated in a courteous, pleasant and professional manner by the Business office personnel?

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* 7. Were you treated in a courteous, pleasant and professional manner by the Nursing personnel?

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* 8. Were you treated in a courteous, pleasant and professional manner by the Anesthesia personnel?

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* 9. Did you have a clear understanding of the procedure?

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* 10. Was the staff able to answer any questions that you may have had?

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* 11. Did your surgeon speak to you or your family before or after the procedure?

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* 12. Were you given adequate instructions to care for yourself after surgery?

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* 13. Would you consider your pain control adequate?

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* 14. Did you experience any post-operative problems?

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* 15. If you were to have surgery/pain management procedure again would you consider the center as an option?

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* 16. Would you recommend our center to a friend or family member?

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* 17. If you could improve any aspect of your experience at the center, what would it be?

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