After our transition from Sunshine Support Coordination to Alina Collective, we would like your feedback on what is working well, where we need to improve and your experience on the services you receive. Your feedback will help us improve and review our processes and delivery to ensure that we can offer the best service. We thank you for taking the time to complete this survey.

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* 1. How long have you been using Alina Collective/Sunshine SC?

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* 2. How would you rate the communication with Sunshine SC/Alina Collective? (responding to calls, getting back to your emails and keeping you updated with information)

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* 3. Has your Support Coordinator helped you to understand your NDIS plan, NDIS funding and supports?

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* 4. Does Alina Collective/Sunshine SC respect and show interest to understand your values, beliefs, culture and individual diversity?

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* 5. How likely are you to recommend Alina Collective?

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* 6. Do you feel you are adequately supported for your needs and to help you achieve your goals?

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* 7. Are there any areas you feel that Alina Collective could improve on in supporting you?

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* 8. Do you have any feedback you would like to share? - All feedback is valued and helpful to us to continue to improve our services

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* 9. If you are comfortable sharing, who is your current Support Coordinator and do you have a review or feedback to provide about your Support Coordinator?