Welcome to the Shire of Victoria Plains Customer Satisfaction Survey

The Shire of Victoria Plains is responsible for a range of services including, but not limited to, road construction and maintenance, refuse collection, parks and gardens, community facilities and development, planning and administration.
In accordance with the Shire of Victoria Plains Service Charter, we are committed to being a customer focused organisation and providing you with the best service delivery experience possible, so we welcome your comments.
Thank you.

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* 1. General Information:

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* 2. Service Utilisation:
Which of the following services have you used in the past year? (Check all that apply)

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* 3. Satisfaction With Services:

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
Accessibility and ease of use services
Quality of service provided
Timeliness of service delivery
Customer service experience

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* 4. Suggestions for Improvement:
What aspects of our services do you think need improvement?

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* 5. Communication and Information:
How do you prefer to receive information about local government services and activities? (Check all that apply)

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* 6. Overall Satisfaction:
How satisfied are you overall with the services provided by the Shire of Victoria Plains?

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* 7. Additional Comments:
Please share any additional comments, suggestions or concerns you may have regarding our services.

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