Friends and Family Test

The NHS Friends and Family Test (FFT) helps us to understand patients' experiences of the services we provide; whether they are happy with the services provided or where improvements are needed.
It is a quick and anonymous way to give your views after receiving care or treatment at the RUH.
Thinking about your recent visit to Royal United Hospitals Bath NHS Foundation Trust:
1.Overall, how was your experience of our service?
2.Please tell us why you gave your answer:
Choose the type of patient you have been and tell us about your experience.
Inpatient or Daycase.
3.If you have been an Inpatient (staying on a ward overnight) or a Daycase (being admitted for the day but not staying overnight), please use the below list to select the ward or daycase unit you visited.
Outpatient
4.If you have had an Outpatient appointment, please use the below list to select the department you visited.
Emergency Medicine
5.If you used our Emergency Services, please use the list below to select the department visited.
Antenatal and Maternity Services
If you have used our Maternity Services, please tell us which ward or department that you visited within the below four categories.
6.Antenatal
7.Birth
8.Postnatal Ward
9.Postnatal Community