ICCM and Cruse Bereavement Care Loss and Bereavement online training course

Tuesday, 17th June 2025 (10.15-13.00)

The ICCM and Cruse have developed this training course specifically for anyone involved in working with bereaved people.

The course provides an invaluable introduction to how grief can affect people, and how you can use that understanding to better help them.


Course overview
• Understanding loss and its impact.
• Grief – understanding theories of grief.
• Communication.
• Complicated grief.
• Putting it all into practice.
• Applying to situations.
• Self care and supporting the team.
• Agencies who can help.
• Covid-19 – understanding our responses.

Suitable for
Anyone involved in working with, or supporting, bereaved people.

Equipment required
A computer, phone or tablet with internet connection, video and microphone function, able to run Teams, either as an app or online.

Learning outcomes
• Understand the impact of loss.
• Knowledge of the theories of grief.
• Improved communication skills.
• Understand complex grief.
• Awareness of self care and team support.
• Understand response to Covid-19.

Attendance
£175.00 plus VAT for non-members

Discounted rate for member only
£125.00 plus VAT for ICCM members

Programme
10.05 Sign in available
10.15 Introduction
10.20 Understanding loss and its impact
10.45 Grief - understanding theories of grief
11.30 Short break
11.45 Communication and Complicated Grief
12.00 Putting it all into practice
12.15 Looking after yourself
12.45 Questions and answers
13.00 Finish

During the online training, attendees can submit questions and comments using the Chat function. The trainer will answer these at the end of the course.

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* 1. Please enter the name of the 1st delegate to attend the course and their email address

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* 2. If needed - Please enter the name of the 2nd delegate to attend the course and their email address

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* 3. If needed - Please enter the name of the 3rd delegate to attend the course and their email address

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* 4. If needed - Please enter the name of the 4th delegate to attend the course and their email address

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* 5. Name of the authority/company making this booking

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* 6. Please enter a purchase order number for billing

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* 7. Please enter the full invoicing address for your authority

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* 8. Please provide contact details for this booking

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* 9. Terms & Conditions.

The fee is discounted for ICCM members only to £125 for a member attendance and £175 for a non-member.

Cancellations and refunds – receipt of the completed booking form is a contract.

Cancellations must be made in writing at least 7 working days before the event.

Cancellations made less then 7 working days before the event will not be refunded and you will be charged the full fee.

No refund will be given for non-attendance.

Substitution of delegates at no extra charge may be made by emailing ICCM - enquiries@iccm-uk.com

Numbers of delegates per course will be restricted to 12.

The fee for the online training covers attendance and documentation.

In the unlikely event of cancellation by the organisers, any fees paid will be refunded but no further liability will be accepted.

The organisers reserve the right to make changes to the programme should this be necessary.

Please sign that you have read and understand the terms.

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