YCAP 2022 COMMUNITY SATISFACTION SURVEY
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1.
Which YCAP service(s) did you receive? (Check all that apply)
(Required.)
On-Site Food Pantry
Food Delivery (Home & Site Specific)
Emergency or Prepared Meals
Housing Rental Financial Assistance
Moving Expense Financial Assistance
Broker Fee Assistance
Mental Health Support
Personal Protection (Masks) or Hygiene Kits
Referrals to Social Services or Health Providers
Summer Leadership Program for Middle School Students
Back-to-School Clothing Program for Pre-Teens
Books for College Students
Youth Programs
Youth Workforce Development/Vocational Training
Employment Assistance
Other (please specify)
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2.
Did you encounter any barriers to receiving the service from YCAP? If yes, please indicate which barrier you experienced.
(Required.)
Lack of Information about Services
Hard to Reach Location of Service or Lack of Transportation
Day or Time of Service Offered
Lack of Childcare
Language of Service Providers
Other (please specify)
IN THE QUESTIONS BELOW, PLEASE INDICATE YOUR LEVEL OF SATISFACTION WITH THE SERVICES YOU RECEIVED.
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3.
The service(s) that I received met my needs.
(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
Strongly Agree
Agree
Disagree
Strongly Disagree
Other (please specify)
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4.
The facility where I received the service(s) was safe, clean, and comfortable.
(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
Strongly Agree
Agree
Disagree
Strongly Disagree
Other (please specify)
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5.
The service providers were informed, helpful, and caring.
(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
Strongly Agree
Agree
Disagree
Strongly Disagree
Other (please specify)
6.
How can YCAP improve the service(s) you received or better meet your needs?
