Arnold Center - Contract Service Satisfaction Survey

The Arnold Center is committed to customer satisfaction and would like to know how well we are doing.  Your responses to this survey will help us to identify quality expectations.

If you have questions about this survey, please contact the Arnold Center at (989) 631-9570. Thank you for your time and comments.
1.How would you rate the following aspects of this employee or crew?
Greatly exceeded expectations
Exceeded expectations
Matched expectations
Less than expected
Much less than expected
Attendance
Punctuality
Work Ethic
Communication Skills
Professionalism
2.Please read each statement and rate your level of agreement with each.
Strongly Agree
Agree
Slightly Agree
Slightly Disagree
Disagree
Strongly Disagree
The work was done in accordance with the Service Contract
The Arnold Center Staff provided adequate training and support to the employee or crew
There was sufficient communication with the Arnold Center
Any issues I may have had were resolved
3.What are 1-3 things that you liked best about the Arnold Center?
4.What are 1-3 things the Arnold Center could improve or address?
5.
On a scale of 0 to 10,
How likely is it that you would recommend the Arnold Center to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likelyExtremely likely
6.Overall Satisfaction.  How satisfied are you with the service(s) provided by the Arnold Center?(Required.)
Highly Satisfied
Satisfied
Marginally Satisfied
Marginally Dissatisfied
Dissatisfied
Highly Dissatisfied
7.Going Forward with You. 
The Arnold Center, Inc. provides a variety of services and staffing solutions through our Manufacturing Department (packaging, shipping, fabrication, and assembly) and our Community Employment Department (janitorial, recycling, full auction services, food service and lawn maintenance).

Would you like to be contacted by an Arnold Center, Inc. Business Developer to discuss further ways we can assist your business success?
Yes
No
N/A
8.Going Forward with Others. 
The Arnold Center, Inc. is always looking for new partnerships to provide employment opportunities for the individuals we serve.

Do you know of a potential partnership opportunity we could develop or build a new contact?
Yes
No
N/A
9.Any other comments?
10.(OPTIONAL) If you would like to receive our community newsletter, The Link, please enter your email address below
11.(OPTIONAL) If you would like to be contacted to share additional information, please enter your name below