2024 Customer Satisfaction Survey Jackson County Department of Public Health and Animal Shelter
1.
Which department did you interact with today, please select all that apply?
Management Support, Clinic, and/or Lab
WIC
Environmental Health
Animal Shelter
Health Education
2.
Were you greeted promptly and in a friendly manner?
Yes
No
3.
What is one thing we could do to improve your experience today?
4.
Have you visited our website, https://health.jacksonnc.org/ ?
Yes
No
5.
If you have visited our website, how helpful was our website?
Very helpful
Helpful
Neither
Somewhat helpful
Not at all helpful
6.
Did you feel our staff listened to you?
Yes
No
7.
Were you treated with dignity and respect by all staff?
Yes
No
8.
Was our building well lit, clean, and comfortable?
Yes
No
9.
The Jackson County Department of Public Health is open Monday - Friday from 8:00 am until 5:00 pm. Do these hours meet your needs?
Yes
No
10.
The Jackson County Animal Shelter has Office hours Monday - Friday from 8:00 am until Noon and 1:00 pm until 5:00 pm. Public hours are Monday - Friday from 1:00 pm until 3:00 pm and on Saturday from 11:00 am until 1:00 pm. Do these hours meet your needs?
Yes
No
11.
Feel free to include any additional comments or suggestions here: