Synergen Rx Satisfaction Survey
1.
The Pharmacy staff was professional, courteous, knowledgeable, and addressed issues promptly.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
2.
Using the scale below, how would you rate the ease to get in touch with one of our representatives?
Very Easy
Easy
Neither easy nor difficult
Difficult
Very difficult
3.
How would you rate the condition of the medication upon delivery and the timeliness of your order?
Excellent
Very good
Good
Fair
Poor
Not Applicable
4.
If applicable, how satisfied were you with the reports, materials or resources provided to you by our representative?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very Dissatisfied
Not Applicable
5.
How would you rate the ability of our staff to provide accurate information in regards to the billing of your prescription and your financial obligation?
Excellent
Very good
Good
Fair
Poor
Not Applicable
6.
Overall, how satisfied or dissatisfied are you with Synergen Rx?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
7.
Please provide any comments or feedback below that you wish for our team or individuals to hear.
8.
I am best described as
Manufacturer or GPO
Patient
Caregiver
Provider or office staff
Health plan or Payer Staff
Pharmaceutical Representative