IMLKS Stakeholders Survey 2023
To help us improve our services, please complete the following survey. All answers will be kept confidential. We appreciate your help in enabling us to grow and improve as an agency!
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1.
My relationship with the agency is
Funder
Another service provider in the community
Public Organization (e.g. HSCL, New Horizons)
An organization that partners to provide services in the community (e.g. London Drugs)
2.
You have a positive experience when interacting with the agency.
Always
Usually
Sometimes
Rarely
Never
3.
The agency completes all required reports/reporting you request from them on a timely manner.
Always
Usually
Sometimes
Rarely
Never
4.
The agency acts with openness and transparency
Always
Usually
Sometimes
Rarely
Never
5.
The atmosphere from the agency facilities is welcoming
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
6.
I have contact with It's My Life Kamloops Society
Often
Sometimes
Rarely
Never
7.
The confidentiality of the persons served is respected and upheld by the agency when you interact with them.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
8.
The areas I think Its My Life Kamloops Society could improve on are
9.
I believe IMLKS advocates for persons served
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
10.
I feel IMLKS areas of strength are
11.
I believe the agency lives by their mission, vision and values.
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
12.
The facilities of the agency that I have visited are easily accessible
Strongly agree
Agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Disagree
Strongly disagree
13.
The agency acts in the best interests of persons served
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
14.
I would recommend IMLKS to family or friends seeking services
Yes, without hesitation.
Yes, with reservation.
No
15.
Any other feedback, comments or concerns: