Consumer Satisfaction survey
Gaunley Home Care 2020 Consumer Satisfaction Survey
1.
My aide is responsive to my needs.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
2.
My aide listens when I talk.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
3.
My privacy/property is respected.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
4.
My aid makes their scheduled visits/shifts.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
5.
I am informed of any visit/shift changes.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
6.
I know how to contact the office if I have a problem or complaint.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
7.
When I call the office, the staff is courteous and helpful.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
8.
Overall, I am satisfied with the services provided by Gaunley Home Care, LLC.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9.
I would recommend Gaunley Home Care to a family member or friend.
1 star
2 stars
3 stars
4 stars
5 stars
10.
I am satisfied with Gaunley HomeCare's staffing/scheduling Department.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Current Progress,
0 of 10 answered