Animal Services Survey (San Ramon)

We Value Your Feedback!

In our efforts to provide the services Contra Costa County residents most desire of their Animal Services Department, Contra Costa Animal Services (CCAS) is soliciting your feedback about what services County residents would like prioritized. Please take a few minutes and complete this brief survey that will help our Department make informed decisions about our services. 
1.Do you live in the City of San Ramon?
2.Field Services Division (Including but not limited to)
Satisfied with services provided
Needs improvement on services provided
I have not used these services and don't think they are important
I have not used these services but think they are important
Emergency Dispatch Services
24-Hour Emergency Coverage (i.e. Overnight response to emergency calls)
Investigations (Bite, inhumane, etc.)
Deceased Animal Pickup Services
Animal Rescues (Domestic & Wild)
Patrols (Stray animal, aggressive animal, etc.)
Animal Noise Complaint Resolution
3.What I like about the existing level of Field Services is:
4.What are the areas of Field Services, if any, that you would recommend improving?
5.Shelter Services Division (including but not limited to)
Satisfied with services provided
Needs improvement on services provided
I have not used these services and don't think they are important
I have not used these services but think they are important
Animal Sheltering
Intake of Stray, Injured and Lost Pets
Owner Surrenders
Foster Program
Animal Enrichment Activities
6.What I like about the existing level of Shelter Services is:
7.What are the areas of Shelter Services, if any, that you would recommend improving?
8.Medical Services Division (Including but not limited to)
Satisfied with services provided
Needs improvement on services provided
I have not used these services and don't think they are important
I have not used these services but think they are important
In-Shelter Animal exams
In-Shelter Disease Prevention
In-Shelter Vaccinations
In-Shelter Spay/Neuter Surgeries
In-Shelter Microchipping
Specialty Surgeries (i.e. Amputations, wound repairs, etc.)
9.What I like about the existing level of Medical Services is:
10.What are the areas of Medical Services, if any, that you would recommend improving? 
11.Community Services Division (Including but not limited to)
Satisfied with services provided
Needs improvement on services provided
I have not used these services and don't think they are important
I have not used these services but think they are important
Public Call Center (8AM - 5PM)
Reunification of Lost Pets with Owners
Animal Transfers to Rescue Partners
Adoption Program
Licensing Services
Service Animal Tags
Public Low-Cost Spay/Neuter Clinic
Public Low-Cost Vaccination & Microchip Clinics
Public Education & Outreach
Volunteer Program
12.What I like about the existing level of Community Services is:
13.What are the areas of Community Services, if any, you would recommend improving? 
14.Have you contacted Contra Costa Animal Services (CCAS) or utilized any of the Department's services within the last two years?
Thank you for taking the time to complete this survey! Your responses are valuable in ensuring that CCAS is focused on providing the services our County residents most want and need.  For more information about Contra Costa Animal Services, please visit www.ccasd.org.