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* 1. Do you have an onboarding process that includes a "driving assessment" (not Amazon's) prior to putting a new driver behind the wheel?

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* 2. Do you have a comprehensive incident reporting process (trained person, forms, online storage for easy access?)

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* 3. Do you conduct your own MVRs on a regular basis to monitor your drivers' safe driving outside of work?

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* 4. Do you have a process to help you manage vehicle claims with "not at fault" accidents?

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* 5. Do you speak with your broker regularly to discuss open claims and a corresponding action plan?

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* 6. Is your threshold for fixing a vehicle (cosmetically) 2x your deductible? Example: If your deductible is $5,000, are you willing to pay $10,000 to fix the vehicle and not report it to insurance?)

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* 7. Do you know the dollar amount of total incurred claims on your loss run over the last 12 months and have a sense of how that will impact your renewal?

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* 8. Do you have a threshold limit for employees damaging vans? Example: After 3x vehicle damages, employee is coached and if another incident occurs, then employee is terminated.

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