2024 Kantara Initiative's Diversity, Equity, Inclusion and Accessibility (DEIA) Survey

Thank you for participating! The purpose of this survey is to understand what investments are being made in DEIA-related capabilities across the identity solution market, as well as the drivers behind these investments.

This survey should take less than 10 minutes to complete.

Please provide as much information as you can, as best you can. It might be helpful to read through the questions first to collect any required data or inputs before starting the survey.

All responses will be kept confidential. Only the anonymized, combined results will be shared.

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* 1. What is the name of your organization?

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* 2. Are you a member of Kantara Initiative?

Yes

In working group(s)

Liaison/partner

No affiliation with Kantara

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* 3. What type of organization are you with?

Provider of identity solutions

Relying Party, as consumer of identity solutions

Standards Body

Government/Non-Profit

Other (please specify)

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* 4. Is your organization actively investing in DEIA capabilities and solutions?

Yes

No. Proceed to Question 11

If you answered Yes, please provide the organization's overall rationale for this investment:

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* 5. What is the geographic focus of your DEIA investment? Select all that apply.

North America

Central and South America

Europe

Middle East

Africa

Asia

Oceania

Other:

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* 6. Specifically, what does this investment seek to achieve? Select all that apply.

Ability to deliver existing contracts or obligations

Greater efficiency and/or profitability of current operations

Growth from access to new markets or from market entry

Improved competitiveness with market leaders

Realization of the organization's overarching mission or remit

Please list any other investment drivers not mentioned above:

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* 7. In total across all these areas, what is your expected annual return on your DEIA investment by 2026? Select the closest value range.

<$100K

<$100K to $499K

$500K to $999K

$1-3M

>$3M

N/A

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* 8. In what categories or initiatives are you investing to achieve this? Select all that apply.

Additional certification against identity standards

Enhanced biometrics matching, including facial recognition

Fraud detection or prevention capabilities

Government relations and/or lobbying

Training for inclusive system development and design

ADA / WCAG conformance

Predictive modeling

Process automation

Please list any other investment categories or initiatives not mentioned above:

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* 9. In total across all these investment categories and initiatives, what is your expected annual investment in DEIA capabilities and solutions, on average, over the next ~3 years? Select the closest value range.

<$100K

<$100K to $499K

$500K to $999K

$1-3M

>$3M

N/A

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* 10. What is your 2024 estimated investment by area? Select the closest value range.

	<$100K	$100K to <$499K	$500K to $999K	$1-3M	>$3M	N/A
Additional certification against identity standards	Additional certification against identity standards <$100K	Additional certification against identity standards $100K to <$499K	Additional certification against identity standards $500K to $999K	Additional certification against identity standards $1-3M	Additional certification against identity standards >$3M	Additional certification against identity standards N/A
Enhanced biometrics matching, including facial recognition	Enhanced biometrics matching, including facial recognition <$100K	Enhanced biometrics matching, including facial recognition $100K to <$499K	Enhanced biometrics matching, including facial recognition $500K to $999K	Enhanced biometrics matching, including facial recognition $1-3M	Enhanced biometrics matching, including facial recognition >$3M	Enhanced biometrics matching, including facial recognition N/A
Fraud detection or prevention capabilities	Fraud detection or prevention capabilities <$100K	Fraud detection or prevention capabilities $100K to <$499K	Fraud detection or prevention capabilities $500K to $999K	Fraud detection or prevention capabilities $1-3M	Fraud detection or prevention capabilities >$3M	Fraud detection or prevention capabilities N/A
Government relations and/or lobbying	Government relations and/or lobbying <$100K	Government relations and/or lobbying $100K to <$499K	Government relations and/or lobbying $500K to $999K	Government relations and/or lobbying $1-3M	Government relations and/or lobbying >$3M	Government relations and/or lobbying N/A
Training for inclusive system development and design	Training for inclusive system development and design <$100K	Training for inclusive system development and design $100K to <$499K	Training for inclusive system development and design $500K to $999K	Training for inclusive system development and design $1-3M	Training for inclusive system development and design >$3M	Training for inclusive system development and design N/A
ADA / WCAG conformance	ADA / WCAG conformance <$100K	ADA / WCAG conformance $100K to <$499K	ADA / WCAG conformance $500K to $999K	ADA / WCAG conformance $1-3M	ADA / WCAG conformance >$3M	ADA / WCAG conformance N/A
Improved usability or user experience	Improved usability or user experience <$100K	Improved usability or user experience $100K to <$499K	Improved usability or user experience $500K to $999K	Improved usability or user experience $1-3M	Improved usability or user experience >$3M	Improved usability or user experience N/A
Predictive modeling	Predictive modeling <$100K	Predictive modeling $100K to <$499K	Predictive modeling $500K to $999K	Predictive modeling $1-3M	Predictive modeling >$3M	Predictive modeling N/A
Process automation	Process automation <$100K	Process automation $100K to <$499K	Process automation $500K to $999K	Process automation $1-3M	Process automation >$3M	Process automation N/A
Other	Other <$100K	Other $100K to <$499K	Other $500K to $999K	Other $1-3M	Other >$3M	Other N/A

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* 11. What are the key DEIA challenges your organization is grappling with across these initiatives?

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* 12. How can Kantara Initiative support your organization across these initiatives today?

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* 13. How would you like Kantara Initiative to support you, if different from what we do today?

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* 14. Would you or your organization be interested in learning about or participating in an initiative to develop DEIA standards to address the human impact of exclusion?

Yes

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* 15. Please provide your details so we can follow up with you on this topic:

Name

Email Address

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* 16. Would you like to receive Kantara's monthly Newsletters, if you don't already?

Yes