Ecommerce Survey Question Title * 1. Tell us your name and company Name * Company * Email Address OK Question Title * 2. How did you find out about our new ecommerce site? Email Mellott Company Website Social Media Brochures Google Ads Crushers Plus Website Mellott Employees Other (please specify) OK Question Title * 3. What did you use our website for? Purchasing Quotation Invoicing Tracking Shipment RMA Form Submission Registration Other OK Question Title * 4. How easy was the process of using our website? Very easy Easy Neither easy nor difficult Difficult Very difficult OK Question Title * 5. Were there any issues with the process of using the website and if so please explain. OK Question Title * 6. If you communicated with our sales team, how would you rate your interaction with them? Far above average Above average Average Below average Far below average Did not need to communicate OK Question Title * 7. After placing a quote, did you receive a follow up from a representative? Yes No Not Applicable/Did not quote OK Question Title * 8. How useful was our help center section to assist with site usage? Extremely useful Very useful Somewhat useful Not so useful Not at all useful Did not need to use OK Question Title * 9. Were there any topics/areas our help center could focus more on? OK Question Title * 10. Overall, how would you rate the quality of your experience? Very positive Positive Neutral Negative Very negative OK Question Title * 11. How likely are you to use shop.mellottcompany.com again? Very likely Somewhat likely Somewhat unlikely Unlikely OK Question Title * 12. What did you enjoy most about this experience with shop.mellotcompany.com? OK Question Title * 13. Is there any area we could improve upon? Please explain. OK DONE