The Travel Corporation

The Travel Corporation (TTC) is a global portfolio of 18 exceptional, market leading travel brands including the world’s number one escorted tour operator Trafalgar, award-winning Uniworld Boutique River Cruises, premium guided vacation company Insight Vacations, youth travel specialists Contiki, budget friendly Costsaver and many others.

Complete this survey for TTC and you could WIN...
Prize: R3 000 Takealot voucher!

The survey will run from 25 November - 06 December 2024. All participants will be entered into the prize draw. The winner will be drawn at random and announced on 09 December 2024 on Travelinfo’s Agents Only section and TTC's database.

It’s the season of giving – and we’re giving YOU the chance to win a R3 000 voucher for your Christmas shopping! Don’t miss your chance to make this holiday season even brighter!

Take the survey now!

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* 1. Personal details:

Name and Surname:

Agency/Company:

Telephone:

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* 2. Have you previously booked any of our brands?

Yes

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* 3. If yes, which brands have you booked? (Select all that apply.)

Trafalgar

CostSaver

Insight Vacations

Luxury Gold

Contiki

Uniworld Boutique River Cruises

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* 4. If you have booked with us, how would you rate your experience booking and using our Travel Agent Platform (TAP)?

Never used

Excellent

Good

Fair

Poor

Comments:

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* 5. If you have booked with us over the phone, how would you rate your experience with our call centre?

I only book online

Excellent

Good

Fair

Poor

Comments:

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* 6. How likely are you to book our brands again?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Very unlikely

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* 7. If you are based in a shop, do you rack any of our brochures?

Yes

Some

Comments:

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* 8. How many touring bookings on average do you make in a month?

Less than 2

2-5

5-10

10+

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* 9. Do you book tour only or a full package?

Tour only

Package with flights

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* 10. If we offered the tour with flights included, would you consider booking with us?

Yes

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* 11. Do you find it easy to introduce and sell touring?

Yes

Comments:

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* 12. How would you rate the support and resources provided by our Sales Managers?

Excellent

Good

Fair

Poor

Comments:

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* 13. What type of training or resources would you like to see from our Sales Managers to better support you in booking our brands? (Select all that apply.)

Product knowledge sessions (specific brand overviews, unique features)

Platform training (how to navigate TAP, make bookings efficiently)

Sales training (selling techniques, handling objections)

Client experience insights (demographics, preferences, travel trends)

Other (please specify):

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* 14. Are there any specific marketing materials that would help you promote our brands more effectively? (Select all that apply.)

Digital (images, PDFs, social media statistics)

Window posters

Print materials (brochures, flyers)

Video content (brand content, social media)

Other (please specify):

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* 15. What types of incentives are most appealing to you when booking our brands? (Select all that apply.)

Shopping vouchers or gift cards

A chance to win a spot on a Fam trip

Recognition programmes (e.g., ‘Top Agent’ awards, certificates)

An opportunity to travel with your partner on one of our brands.

Other (please specify):

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* 16. What additional support could we provide to make it easier for you to book our brands and ensure great client experiences?

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* 17. Are there any other comments or suggestions you’d like to share?

Thank you for taking the time to complete this survey. Your feedback helps us understand how we can better support you in booking our brands and delivering exceptional experiences to your clients.

Please click ‘Done’ below to submit your answers and entry into the prize draw!