Customer Feedback Question Title * 1. What location did you visit? Ames Ankeny Burlington Cedar Rapids Clinton Coralville Council Bluffs Davenport Des Moines Dubuque Fort Dodge Iowa City Marshalltown Mason City Muscatine Ottumwa Sioux City Waterloo Waukee Other - County Treasurer's Office (please specify) Question Title * 2. When did you visit? Select date using calendar Date Question Title * 3. What was the purpose of your visit? New or Replacement Iowa License or Identification Card Renewal Real ID Knowledge Exam/Computer Exam Reinstatement Behind the Wheel Driving Test To Obtain a CDL Question Title * 4. How easy or difficult was it to schedule your appointment at a time that was convenient for you? Very easy Easy Neither easy nor difficult Difficult Very difficult Other (please specify) Question Title * 5. If you had an appointment, did you like the appointment system? Yes No Question Title * 6. How long was your wait? 1-15 minutes 15-30 minutes More than 30 minutes Question Title * 7. Did you have all your required documents for your visit? Yes, I was able to determine what I needed before my visit No, I reviewed your website but I did not have the correct documents No, I did not plan for my visit Other (please specify) Question Title * 8. How would you rate the service you received? Question Title * 9. Comments Question Title * 10. I would like a response Name Street Address City, State, Zip E-mail Address Phone Number Done