PC1:7 - Effective Communication, Presentation, Confirmation and Recording Question Title * 1. What percentage of communication is considered non-verbal? 43% 53% 73% 93% Question Title * 2. Commonality is an important attribute when looking to establish what? Conversation matter Rapport Clarity An impression Question Title * 3. Under Aristotle's Rhetoric, Pathos appeals to what? A credible response An emotional response A logical response A time-critical response Question Title * 4. What was the common failure of the PCC decisions reviewed in the presentation? Lack of information Lack of communication Lack of verbal agreement Lack of written agreement Question Title * 5. Which of the following would you anticipate Meeting Minutes & Agendas to capture? Approvals Actions Cost Information Next Steps Done