PC1:7 - Effective Communication, Presentation, Confirmation and Recording

Question Title

* 1. What percentage of communication is considered non-verbal?

43%

53%

73%

93%

Question Title

* 2. Commonality is an important attribute when looking to establish what?

Conversation matter

Rapport

Clarity

An impression

Question Title

* 3. Under Aristotle's Rhetoric, Pathos appeals to what?

A credible response

An emotional response

A logical response

A time-critical response

Question Title

* 4. What was the common failure of the PCC decisions reviewed in the presentation?

Lack of information

Lack of communication

Lack of verbal agreement

Lack of written agreement

Question Title

* 5. Which of the following would you anticipate Meeting Minutes & Agendas to capture?

Approvals

Actions

Cost Information

Next Steps