Insurance News - Broker Survey 2022

We hope you will help us learn the thoughts and ideas of brokers by participating in the Insurance News Broker Survey 2022. The survey can be completed anonymously – we don’t require personal details beyond basic factual information and your thoughts on the state of the industry.
Client Service and Communication
1.How do you rate insurer claims service in the wake of recent natural disasters?
(Required.)
2.How do you rate insurer claims service generally?(Required.)
3.How do you rate insurer communication?
(Required.)
4.How do you rate insurer appetite for complex risks?
(Required.)
5.When placing clients' risks, what is the split between traditional insurer and underwriting agency? (e.g. 50/50)(Required.)
6.When placing clients' risks, what is the split between local underwriter and offshore underwriter? (e.g. 50/50)(Required.)
7.Which risks are hardest to place?(Required.)
8.What is your personal view on the current environment?
(Required.)
Technology
9.How do you rate insurer systems?
(Required.)
10.What works, what doesn't work and what is missing?
(Required.)
11.How easy is it to talk to a person when calling an insurer?
(Required.)
Industry
12.Which recent regulatory changes are causing the most concern?
(Required.)
13.How are you remunerated?(Required.)
14.Do you think commissions create a conflict of interest?(Required.)
15.Do you think commissions should be banned?(Required.)
16.How concerned are you about:(Required.)
Not concerned
Quite concerned
Very concerned
Extremely concerned
Rising premiums
Affordability
Insurer responsiveness
Insurer appetite for risk
Your details
17.Your name (optional, not to be published)
18.Where do you reside?
(Required.)
19.Number of staff in your brokerage(Required.)
20.Are you a licensed broker or an authorised representative?
(Required.)
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