Medicareplus International CUSTOMER SATISFACTION SURVEY via JCN, October 2024

Question Title

* 1. What is your main place of work? If Other, please specify

Hospital

Primary Care Centre

GP Practice

Nursing/Care Home

Non-clinical setting

Other (please specify)

Question Title

* 2. Please choose the title/s that best describes your role (If you have a dual role, please choose more than one option. If Other, please provide details)

Acute TVN

Community TVN

Other Specialist Nurse

Acute Ward Staff

District Nurse/Community Nurse

Practice Nurse

Care Home Nurse

Infection Control Nurse

Procurement/Medicines Management/Medicines Optimisation

Stoma Nurse 

Podiatrist/Podiatry Team

Dermatologist 

Vascular Nurse/Vascular Specialist

Leg Ulcer Nurse

Pharmacist

Other (please specify)

Question Title

* 3. Which treatment area do you work in? Please select all that apply.

Continence

Wound Care

Stoma

Dermatology

Podiatry

Diabetes

Surgical

Vascular/Leg Ulcer

Other (please specify)

Question Title

* 4. At present, how do you access product support & educational services from manufacturers?

	Very frequently	Frequently	Occasionally	Rarely	Never
Face to Face visits from a company representative	Face to Face visits from a company representative Very frequently	Face to Face visits from a company representative Frequently	Face to Face visits from a company representative Occasionally	Face to Face visits from a company representative Rarely	Face to Face visits from a company representative Never
Website	Website Very frequently	Website Frequently	Website Occasionally	Website Rarely	Website Never
Product/Clinical Literature	Product/Clinical Literature Very frequently	Product/Clinical Literature Frequently	Product/Clinical Literature Occasionally	Product/Clinical Literature Rarely	Product/Clinical Literature Never
In-Person Conferences and Exhibitions	In-Person Conferences and Exhibitions Very frequently	In-Person Conferences and Exhibitions Frequently	In-Person Conferences and Exhibitions Occasionally	In-Person Conferences and Exhibitions Rarely	In-Person Conferences and Exhibitions Never
Articles in Journals	Articles in Journals Very frequently	Articles in Journals Frequently	Articles in Journals Occasionally	Articles in Journals Rarely	Articles in Journals Never
Advertisements in Journals	Advertisements in Journals Very frequently	Advertisements in Journals Frequently	Advertisements in Journals Occasionally	Advertisements in Journals Rarely	Advertisements in Journals Never
Telephone Interaction	Telephone Interaction Very frequently	Telephone Interaction Frequently	Telephone Interaction Occasionally	Telephone Interaction Rarely	Telephone Interaction Never
E-call/digital call via Teams, Zoom etc	E-call/digital call via Teams, Zoom etc Very frequently	E-call/digital call via Teams, Zoom etc Frequently	E-call/digital call via Teams, Zoom etc Occasionally	E-call/digital call via Teams, Zoom etc Rarely	E-call/digital call via Teams, Zoom etc Never
Email	Email Very frequently	Email Frequently	Email Occasionally	Email Rarely	Email Never
Webinars/Facebook Live	Webinars/Facebook Live Very frequently	Webinars/Facebook Live Frequently	Webinars/Facebook Live Occasionally	Webinars/Facebook Live Rarely	Webinars/Facebook Live Never

Question Title

* 5. Have you heard of Medicareplus International or their products Medi Derma-S Barrier Cream, Medi Derma-S Barrier Film, Medi Derma-PRO Ointment or Cleanser, Lifteez or Nurse It? (Please tick YES if you have heard or are aware of at least one or more product)

YES