THA's wait list is currently closed. We are considering some changes when we reopen the wait list.


*Policies will allow for exceptions when necessary for Reasonable Accomodation 

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1. Should THA continue Property Waiting Lists?

THA uses a wait list for its property based subsidies where applicants can indicate preferred building(s) at application and their required bedrooms once they reach the top of the list. Wait lists offer an equitable opportunity for people to apply for housing, but can also increase applicant wait time.

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2. Should THA continue the consolidated wait list?

THA’s property waitlists have been consolidated into one list and sorted by bedroom count. 

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3. Should THA continue to offer HOP subsidies to property wait list applicants?

THA currently offers a Housing Opportunity Program (HOP) subsidy when they become available to applicants who are on the property wait list, allowing clients to rent from a private landlord. If the applicant excepts the HOP subsidy they are removed from the wait list once they are leased up.

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4. When should THA remove someone from the waiting list because they are “housed”?
 
THA’s current definition of “housed” is when a resident is renting a THA unit, or is receiving a housing assistance voucher.  However, a client can have a HOP subsidy and remain on the property wait list for a unit of their choice.

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5. Should THA revise its definition of 'Good Cause'?

'Good Cause' refers to a set of reasons or circumstances that THA allows applicants to use in order to turn down an offer of a property unit if necessary (such as job and child care locations). This does not include a person being in a lease that has penalties for exiting early.

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6. Should THA revise its turn down policy?

THA currently allows households to ‘turn down’ an offer of a unit an unlimited amount of times if it's NOT the applicants desired building AND there is 'good cause',. An applicant can turn down once if it's the applicants building of choice. Limiting the amount of times people can turn down a unit helps keep the wait lists updated and cycling.

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7. Should THA adopt one Occupancy Standard?

THA’s Occupancy Standard for its Housing Opportunity Program (HOP) subsidy allows for two people per bedroom, while the Occupancy Standard for property based assistance requires separate bedrooms based on age and sex of occupants. Using the HOP standard (two heartbeats per bedroom) would allow THA to house more people, and create a fair standard across THA’s programs.

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8. Should THA require applicants to check in quarterly?

THA is currently working on a client portal that would allow applicants to easily update information and check in. It is proposed applicants will be removed from wait list if they do not check in once a quarter when the portal is active. An applicant can appeal to be reinstated if removed. 

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9. Should THA change its reinstatement policy?

THA’s current reinstatement policy allows applicants removed from wait list to appeal up to 12 months after and be reinstated back into their same spot on the waitlist. Reasons allowing for reinstatement include but are not limited to, not receiving notices from THA or not notifying THA of change in address.

THA asks applicants to update information to remain on the waitlists regularly and some applicants fail to update, resulting in an appeal and possible reinstatement.

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10. Additional Comments/Suggestions about THA'S Waitlists

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