ACT Customer Satisfaction Survey 2019 Question Title * 1. File Number OK Question Title * 2. Overall, how satisfied are you with our company? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 3. Please rate the explanation of your title documents by our Escrow Closer. Great Very Good Okay Poor OK Question Title * 4. How responsive was your closing team during your transaction? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive OK Question Title * 5. How likely are you to use our services again? Extremely Likely Very Likely Somewhat Likely Not so likely Not at all likely OK Question Title * 6. Do you have comments or concerns that were not addressed by your closer? OK Question Title * 7. What role did you play in the transaction? Buyer/Borrower Seller Lender Listing Agent Selling Agent Attorney Other Other (please specify) OK Question Title * 8. Who performed your closing today? Kari Dietiker Jerri Harney Vicky Keiser Lisa Steinmetz Jenni Brown OK DONE