Building Services Survey Question Title * 1. You've recently had contact with Dufferin County Building Services (or the online portal), what was the reason? (check all that apply) Checking the status of a permit Questions about what I need for a permit or how to apply for one Problems using the online portal Call to schedule an inspection File a complaint Other (please specify) Question Title * 2. What was the outcome of your contact with Building Services? (check all that apply) I received the answer, support, or service I needed I did not receive the answer, support, or service I needed I obtained the permit I needed I did not obtain the permit I needed The inspection identified a problem that needs to be fixed/changed The inspection did not identify any problems and I was able to move forward My concern or issue was addressed Other (please specify) Question Title * 3. If you applied for a permit, what was the purpose of your application? New Construction - Residential New Construction - Non-Residential Renovation - Residential Renovation - Non- Residential Addition - Residential Addition - Non-Residential Demolition Pool Enclosure Septic Other (please specify) Question Title * 4. Who did, or is doing the design work for your permit? (complete if applicable) Myself Professional designer (BCIN, Architect or Engineer) Other (please specify) Question Title * 5. Who did, or is doing the construction or demolition work? (check all that apply) Myself Friends Contractor Other (please specify) Question Title * 6. How many building or demolition permits have you applied for in the last 5 years? 0 1-2 3-9 10+ Question Title * 7. When applying for a permit through the online portal, what was your experience? (check all that apply) I haven't used the portal It was good, I have no complaints There were some technical issues I had to call Building Services for support or clarity I didn't know what everything meant or was asking for Other (please specify) Question Title * 8. From the time you applied for the permit, were you satisfied on the length of time it took to obtain a permit? Yes No Other (please specify) Question Title * 9. How satisfied were you with the permit and inspections process? Very Satisfied Satisfied Not Satisfied Other (please specify) Question Title * 10. Please rate your overall experience. Very satisfied Satisfied Unsatisfied Other (please specify) Done