Health Care Customer Satisfaction Survey Question Title * 1. Were you satisfied with the access to equipment, services and information Browning's provided to you? Strongly Agree Agree Disagree Not Applicable Question Title * 2. Were your supplies / equipment delivered in a timely manner? Strongly Agree Agree Disagree Not Applicable Question Title * 3. Did you receive enough instruction to allow you to comfotably use your supplies / equipment? Strongly Agree Agree Disagree Not Applicable Question Title * 4. Can you find our 24-hour after hours phone number (321-725-6320) on your blue welcome letter, our website (www.brownings.net), our brochure or other materials? Strongly Agree Agree Disagree Not Applicable Question Title * 5. Were you helped by our staff in a polite and courteous manner? Strongly Agree Agree Disagree Not Applicable Question Title * 6. Have any questions, problems, or concerns been responded to in a timely manner? Strongly Agree Agree Disagree Not Applicable Question Title * 7. Have any questions, problems, or concerns been handled to your satisfaction? Strongly Agree Agree Disagree Not Applicable Question Title * 8. Has the medical equipment or supplies performed as expected? Strongly Agree Agree Disagree Not Applicable Question Title * 9. Was our store clean and well stocked when you visited us? Strongly Agree Agree Disagree Not Applicable Question Title * 10. I would recommend Browning's to others who need home medical equipment and supplies? Strongly Agree Agree Disagree Not Applicable Question Title * 11. Comments: Done