The Department of Corrections and the State Board of Pardons and Paroles strive to listen to the needs and concerns of everyone. Telling us about your experience today will help us evaluate where we can improve our services.
Thank you for participating in our survey. Your feedback is important. 

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* 1. The agency representative that I spoke with knew how to handle a case like mine.

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* 2. I was provided with appropriate referrals based on the needs we identified.

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* 3. The Department of Corrections / Parole Board employee I spoke to was knowledgeable

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* 4. The Department of Corrections / Parole Board employee I spoke to was courteous

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* 5. My time here today was well spent

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* 6. The name of the person I spoke to is

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* 7. I waited _________________ minutes to speak to a Department of Corrections / Parole Board employee.

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* 8. I spent _____________ minutes speaking with a Department of Corrections / Parole Board employee.

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* 9. All of my questions were answered.

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* 10. I would like someone to contact me.

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* 11. I recommend other families attend GDC Family Day like this one.

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* 12. Before today, have you had any direct contact with any Department of Corrections  / Parole Board employee?

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* 13. From what county and state did you travel to get to this event?

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* 14. How did you find out about this event?

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* 15. Please tell us what you liked about your experience today:

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* 16. Please tell us how we can improve:

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* 17. Overall, how would you rate our level of customer service?

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