Waldo County Action Partners

Energy Services Client Satisfaction Survey

1.It was easy to get the services/support that I needed at WCAP.
2.I feel I am treated with courtesy and respect.
3.I feel the services I receive are useful and positive in my life. 
4.The program staff respect my privacy and confidentiality.
5.When I requested it, my family, friends, significant others, natural supports, and other providers have the opportunity to assist me with my application.
6.If I had a complaint or grievance, I felt it was addressed.
7.I feel that the program staff listen to me.
8.I feel safe expressing my opinions to the program staff.
9.The program staff help me communicate my needs with other providers or resources.
10.WCAP staff encourage and support me to meet my goals.
11.As a result of the services I receive, I feel more self-confident in coping with my needs and challenges.
12.As a result of the services I receive, I feel more capable and better able to meet my personal or household needs. 
13.I am satisfied with the accessibility, appearance, comfort & cleanliness of WCAP service location(s).
14.As a result of the services I receive, I feel that I have reduced my dependence on other emergency assistance resources.
15.I feel the services I receive through the Energy Program have helped me.
16.I am satisfied with the overall quality of the care/services that I received.
17.I would recommend Waldo CAP Energy Services to other people I know or that need help.
Current Progress,
0 of 17 answered