EZ Proxy Trouble Report

1.Your Name
2.Student's Name
3.Student's A Number
4.When is the person trying to access the resource?
5.Where is the person trying to access the resource?
6.What resource are they trying to access?
7.What browser are they using?
8.What is their internet provider?
9.What is the error?
10.Do we need to contact them - what is the final answer or follow-up? (i.e. contact IT)
11.What is their preferred contact? (get their email or phone number)
12.Any additional notes
Current Progress,
0 of 12 answered