1.Which products do you purchase from Vermont Gage? (mark all that apply)

Plain Rings

Plain Plugs

Threaded Rings

Threaded Plugs

Certifications

Other (please specify)

2.How would you rate the quality of our threaded product?

Excellent

Good

Neutral

Fair

Poor

N/A

3.How would you rate the delivery performance of Vermont Gage threaded product?

Always on time

Above average

Average

Below average

Aways late

4.How would you rate the quality of our plain products?

Excellent

Good

Fair

Poor

N/A

5.How would you rate the delivery performance of Vermont Gage product excluding thread product?

Always on time

Above average

Average

Below average

Always late

6.The value of Vermont Gage products compared to price paid is:

Excellent

Good

Fair

Poor

N/A

7.The Customer Service Representatives I deal with are: (mark all that apply)

Friendly

Polite / Respectful

Professional

Knowledgeable

Capable / Efficient

8.When requesting technical help, I obtain an answer that satisfies my needs:

Usually

Sometimes

Rarely

Never

9.When issues arise, Vermont Gage's ability to resolve them quickly is:

Excellent

Good

Fair

Poor

N/A

10.General satisfaction with Vermont Gage's overall performance is:

Compares favorably to others

Good, some are better

Average

Compares less favorably than others

11.How would you rate the usefulness, clarity and functionality of vermontgage.com website?

Excellent

Good

Neutral

Fair

Poor

N/A

12.Why did you choose to purchase from Vermont gage?

13.What changes would most improve Vermont Gage's service?

14.Do you have any other comments, questions, or concerns

15.Company Type

End User

Distributor

16.Please provide your company name?

Company

City/Town

State/Province