Re-Defining the Future Workspace Question Title * 1. What is your role? Individual contributor (Sales Rep, SDR/BDR, Inside Sales, AM / AE, Other, etc.) Leader (Supervisor, Manager, Director, VP, etc.) Question Title * 2. Approximately how many different physical office locations are Sales Reps located at within your overall organization? 1-2 3-4 5-9 10-19 20+ No physical office - all work from home or remotely Question Title * 3. PRE-COVID, select the answer that best describes your physical workspace prior to the pandemic. Primarily worked from an office Worked from an office most of the time but could work remotely with permission Had a flex work schedule and could work remotely some of the time but had to come to the office occasionally. (ie: 3 days at home and 2 days in the office, etc.) Worked from home / remote Other (please specify) Question Title * 4. CURRENTLY - Select the answer that best describes your current workspace arrangements during the pandemic. Working full-time from our office the majority of the time We are now partially back and working from both the office and home Mainly working from home but occasionally come into the office for a meeting or other reason Working from home full-time Other (please specify) Question Title * 5. FUTURE - Select the answer that best describes where you think you will be working from in the future, post-pandemic. We will remain working remote full-time We will have a hybrid model where some will work remote and others in the office We will mainly work from the office and work remote only occasionally/with permission It will be back to normal and we work from the office full-time Other (please specify) Question Title * 6. Indicate your preference as to where you would like to work in the future. I would prefer to remotely full-time I would prefer to work remotely the majority of the time and come to office occasionally for a meeting or other reason I would prefer to have a balance and work about 50% remotely and 50% from the office I would prefer to work the majority of time from the office and occasionally remotely as-needed Other (please specify) Question Title * 7. If you were working remotely part-time (a hybrid model) which days of the week would you prefer to work in the office? (rank your preferred days from most-preferred to least-preferred) 1 2 3 4 5 Monday 1 2 3 4 5 Tuesday 1 2 3 4 5 Wednesday 1 2 3 4 5 Thursday 1 2 3 4 5 Friday Question Title * 8. What best describes your remote office space? I work in a private dedicated work space (ie: separate room with a door) I work in a semi-private works space (ie: basement or other area with little use by others) I work in a shared common area (ie: kitchen, living room, etc.) Other (please specify) Question Title * 9. Does your organization provide or cover costs for office furniture? Yes No If yes, what is the approximate amount? Question Title * 10. Does your organization provide or cover costs for internet? Yes No If yes, what is the approximate amount? Question Title * 11. Does your organization offer a stipend or other reimbursement for home office expenses? Yes No If yes, what is the approximate amount? Question Title * 12. Does your organization issue cell phones to sales reps or reimburse reps for the use of their personal cell phone? Company issues cell phones to reps Company reimburses reps for using their own personal cell phones Company does not issue or reimburse reps for cell phones Question Title * 13. Select your top (3) benefits of working remotely. Flexibility in my day and work-life balance It allows me to see more of my family and friends I am able to focus better with less distractions and become more efficient with my time It saves me my normal commute time It allows me more autonomy and less of a micro-management culture It save me money (travel/commute, gasoline, lunches out, etc.) Other (please specify) Question Title * 14. Select your top (3) challenges when you work remotely. Staying motivated Lack of a good, dedicated office space Distractions from those living in my home Lack of ability to socialize and be around others Lack of in-person resources (ie: peers, HR, Ops, help from manager, etc.) Mental health issues, boredom, isolation, etc. Other (please specify) Question Title * 15. Select your top (3) benefits when you work from an office. Staying motivated Being around others and socializing Support from in-person resources (peers, manager, HR, etc.) Coaching and support from manager Getting away from home to a dedicated place to work Not being isolated Other (please specify) Question Title * 16. Do you feel as productive at home as you are at the office? Yes No If no, what challenges do you feel you have compared to those in the office? Question Title * 17. Do you feel that your organization's work-from-home policies are clear? Yes No Question Title * 18. Are your work objectives clear each day? Each week? (select all that apply) Yes, they are clear each day Yes, they are clear each week No, they are not clear each day No, they are not clear each week Question Title * 19. How clear are your expectations when working remotely? (1 = not clear at all 10 = complete clarity) 1 10 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 20. What resources do you need to be more successful when working remotely? Clarity on expectations Content on work-from-home best practices More communication More manager/team check-ins More opportunities for collaboration Other (please specify) Question Title * 21. Indicate which best represents your stance on the following: You feel there is adequate communication from your teammates and team leaders. Strongly agree Agree Somewhat agree Neither agree nor disagree Somewhat disagree Disagree Strongly disagree If you disagree, what suggestions do you have to improve the communication? Question Title * 22. Besides live video (ie: Zoom, Teams, etc.) does your organization utilize any type of virtual customer collaboration systems or tools? Yes No Not currently, but we plan to utilize one in the future If yes, please describe the type of collaboration tool here: Question Title * 23. Does your organization use any type of gamification or leaderboard which allows work from home reps to view sales results? Yes No Not currently, but we plan on utilizing one in the future If yes, what type do you use? Question Title * 24. What is your preferred method of communication when connecting with your team? (select all that apply) Email Call Chat/Instant Message Video Conference Other (please specify) Question Title * 25. Do you feel like you have opportunities for "water-cooler" type of discussions with the team to help you spur on ideas? Yes No What ideas do you have for how your organization could create more of them? Question Title * 26. Do you have all the equipment and remote tools you need to complete your work to your usual ability? Yes No If not, what do you need? Question Title * 27. Please share your ideas for resources or tools needed to improve or enhance your workspace at home. Question Title * 28. What's one process or practice that your organization implements that you find successful/would like them to continue? Question Title * 29. Are there any obstacles that would need to be solved for you to meet your goals? Question Title * 30. How satisfied are you with the frequency of communication from leadership? Very satisfied Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Very dissatisfied Question Title * 31. What can your manager and/or leadership do to help improve or support you better as you work remotely? Question Title * 32. Is there anything your manager is doing to prevent you from achieving your objectives/goals? Question Title * 33. If you would like to receive a copy of this completed research, please share your email address. Done
