1.
Which facility did you stay at?
Boulevard Manor
Heritage Manor
Lakeside Manor
Oakland Manor
Oakridge Manor
Pine Creek Manor
Regency Manor
Riverside Healthcare Canter
Ashley Healthcare Center
Northville Manor
2.
Who is answering the survey questions?
I am the resident
I am the resident's legal guardian
I am a family member of the resident
Other (please specify)
3.
Management staff listened to you and responded to your needs in a timely manner?
Poor
1 star
Fair
2 stars
Good
3 stars
Great
4 stars
Excellent
5 stars
4.
How clean was the facility?
Poor
1 star
Fair
2 stars
Good
3 stars
Great
4 stars
Excellent
5 stars
5.
How respectfully were you treated by the staff?
Poor
1 star
Fair
2 stars
Good
3 stars
Great
4 stars
Excellent
5 stars
6.
How quickly did the staff come when you needed help?
Poor
1 star
Fair
2 stars
Good
3 stars
Great
4 stars
Excellent
5 stars
7.
How well did the staff explain things (finances, medications, plan for care) to you?
Poor
1 star
Fair
2 stars
Good
3 stars
Great
4 stars
Excellent
5 stars
8.
How did you like the food?
Poor
1 star
Fair
2 stars
Good
3 stars
Great
4 stars
Excellent
5 stars
9.
How well was your need for privacy met?
Poor
1 star
Fair
2 stars
Good
3 stars
Great
4 stars
Excellent
5 stars
10.
How meaningful and enjoyable were the activities offered at the facility?
Poor
1 star
Fair
2 stars
Good
3 stars
Great
4 stars
Excellent
5 stars
11.
How enjoyable was your dining experience?
Poor
1 star
Fair
2 stars
Good
3 stars
Great
4 stars
Excellent
5 stars
12.
Please rate your overall experience
Poor
1 star
Fair
2 stars
Good
3 stars
Great
4 stars
Excellent
5 stars
13.
What do we best? Is there anyone we should recognize?
14.
What can we do better?
15.
Is there anything else you would like for us to know?
Current Progress,
0 of 15 answered