Customer Satisfaction Survey (Underwriting) - 2022
Thank you for choosing Guardian General, we appreciate your feedback and are committed to serving you better.
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1.
Kindly select your Territory
(Required.)
Barbados
Grenada
Jamaica
Trinidad & Tobago
2.
For clients who chose the Trinidad territory, please indicate the office location where you conducted your transaction
Maraval Road, Port of Spain
St Augustine
Brentwood, Chaguanas
Heartland Plaza, Chaguanas
Hobson’s Court, San Fernando
Independence Avenue, San Fernando
Tobago
Online
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3.
What type of transaction was completed?
(Required.)
New Business
Renewal
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4.
Kindly rate the Overall Service received from the Underwriter/Customer Service Representative
(Required.)
Very Dissatisfied
1 star
Dissatisfied
2 stars
Neutral
3 stars
Satisfied
4 stars
Very Satisfied
5 stars
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5.
How likely are you to continue insuring your business with Guardian General after your experience? 1 being the lowest score, 10 being the highest score.
(Required.)
1
1 star
2
2 stars
3
3 stars
4
4 stars
5
5 stars
6
6 stars
7
7 stars
8
8 stars
9
9 stars
10
10 stars
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6.
Kindly rate the Overall Service received from the Company
(Required.)
Very Dissatisfied
1 star
Dissatisfied
2 stars
Neutral
3 stars
Satisfied
4 stars
Very Satisfied
5 stars
7.
On a scale of 0 to 10,
How likely is it that you would recommend Guardian General to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
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8.
Why did you choose that score? Should you have any concerns or questions please leave your name and contact number.
(Required.)
