Copy of Oregon Board of Accountancy Customer Satisfaction Survey

Question Title

* 1. What is your relationship to the Board of Accountancy?

Licensee

Applicant

Exam Candidate

Complainant

Governmental Agency

Attorney

Other (please specify)

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* 2. How did you have contact with the Oregon Board of Accountancy?

Mail

Telephone

In person

Website

Have not had contact

Other (please specify)

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* 3. In the past year, what was the purpose of your contact with the Board of Accountancy [Check all that apply]

Renewal

Licensing

Firm Registration

Continuing Education

Complaint or Investigation

Policy or Practice Issues

Consumer Protection

General Information

Have not had contact

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* 4. Please rate your overall satisfaction with Board of Accountancy services

Excellent

Good

Fair

Poor

Other (please specify)

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* 5. Please rate the following:

	Excellent	Good	Fair	Poor	Don't know
The timeliness of services provided by the Board of Accountancy	The timeliness of services provided by the Board of Accountancy Excellent	The timeliness of services provided by the Board of Accountancy Good	The timeliness of services provided by the Board of Accountancy Fair	The timeliness of services provided by the Board of Accountancy Poor	The timeliness of services provided by the Board of Accountancy Don't know
The ability of the Board of Accountancy to provide services correctly the first time	The ability of the Board of Accountancy to provide services correctly the first time Excellent	The ability of the Board of Accountancy to provide services correctly the first time Good	The ability of the Board of Accountancy to provide services correctly the first time Fair	The ability of the Board of Accountancy to provide services correctly the first time Poor	The ability of the Board of Accountancy to provide services correctly the first time Don't know
The helpfulness of Board of Accountancy employees	The helpfulness of Board of Accountancy employees Excellent	The helpfulness of Board of Accountancy employees Good	The helpfulness of Board of Accountancy employees Fair	The helpfulness of Board of Accountancy employees Poor	The helpfulness of Board of Accountancy employees Don't know
The knowledge and expertise of Board of Accountancy employees	The knowledge and expertise of Board of Accountancy employees Excellent	The knowledge and expertise of Board of Accountancy employees Good	The knowledge and expertise of Board of Accountancy employees Fair	The knowledge and expertise of Board of Accountancy employees Poor	The knowledge and expertise of Board of Accountancy employees Don't know
The availability of information from the Board of Accountancy	The availability of information from the Board of Accountancy Excellent	The availability of information from the Board of Accountancy Good	The availability of information from the Board of Accountancy Fair	The availability of information from the Board of Accountancy Poor	The availability of information from the Board of Accountancy Don't know

Copy of Oregon Board of Accountancy Customer Satisfaction Survey

Question Title

* 1. What is your relationship to the Board of Accountancy?

Question Title

* 2. How did you have contact with the Oregon Board of Accountancy?

Question Title

* 3. In the past year, what was the purpose of your contact with the Board of Accountancy [Check all that apply]

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* 4. Please rate your overall satisfaction with Board of Accountancy services

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* 5. Please rate the following:

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* 6. Please include any additional comments

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* 7. Your name and contact information [optional]