CMP is looking for feedback on how lenders are performing for its fourth annual 5-Star Mortgage Products report.
 
All brokers are encouraged to take part in the short survey to help ensure that we recognise the best lenders and their products available and lets lenders know where they need to improve their offerings to help your clients.
 
The 5-Star Mortgage Products will be published on CMP's website in May.

The survey closes on Friday, February 2.



Canadian Mortgage Professional is honored to support reforestation with One Tree Planted as part of our commitment to sustainability. For every survey response received, we will plant a tree!

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* 1. Which product would you recommend for the following areas?

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* 2. How well do the lenders above that you have nominated rate in the following?
Please rate each criteria where 1 is poor and 5 excellent.

  Processing & Approval Speed Customer Service Fees Rates Online Banking
Fixed Rate Lender
Variable Rate Lender
Reverse Mortgage Lender
1st Time Mortgage Lender
Refinancing Lender
Commercial Lender
Investor Mortgage Lender
Alternative Lender

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* 3. What is the most important of the following to you? Where 1 is not important and 5 is most important.

  1 2 3 4 5
Processing and approval speed
Customer service
Fees
Rates
Online banking

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* 4. Which is the biggest growth area for you this year compared to last?

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* 5. What is the top mortgage product provided by a lender in the last 12 months?

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* 6. Have turnaround times improved or worsened over the last year?

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* 7. Have you given more business to a particular lender in the last 12 months and if so, why?

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* 8. What is your approximate volume of mortgages in a year?

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* 9. Please provide your contact details below.

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