Healthcare Provider Satisfaction Survey
Document No.: JONH-CS-Pr01-F01A
The selections 1-4 mean the following:
1. Very Not Satisfied
2. Not Satisfied
3. Satisfied
4. Very Satisfied
1.
Type of Healthcare Provider
Doctor
Pharmacy
Hospital
Labs
X-Ray Center
Emergency Center
Optical Center
Medical Services Center
Medical Devices and Equipments
2.
General Information (Company Name, Country, City, Street name, Building number, Date)
3.
What is your level of satisfaction with the company's PBX speed of answering?
1
2
3
4
4.
What is your level of satisfaction with the ease and clarity of the pre-approval mechanism from the pre-approval department?
1
2
3
4
5.
What is your level of satisfaction with the cooperation and speed of response of the department's prior approvals?
1
2
3
4
6.
What is your level of satisfaction with the Medical Network Departmenet staff cooperation and response to your inquiries and complaints?
1
2
3
4
7.
What is your general level of satisfaction with the NFC services provided?
1
2
3
4
8.
Level of Satisfaction with the cooperation and speedy response of the online service staff?
1
2
3
4
9.
What is your level of satisfaction with the rate of dealing with NatHealth financially?
1
2
3
4
