Our Receptionist was polite and respectful
Our Receptionist was polite and respectful Not Applicable
Our Receptionist was polite and respectful Strongly Disagree
Our Receptionist was polite and respectful Disagree
Our Receptionist was polite and respectful Agree
Our Receptionist was polite and respectful Strongly Agree
My request for assistance was attended to as quickly as possible
My request for assistance was attended to as quickly as possible Not Applicable
My request for assistance was attended to as quickly as possible Strongly Disagree
My request for assistance was attended to as quickly as possible Disagree
My request for assistance was attended to as quickly as possible Agree
My request for assistance was attended to as quickly as possible Strongly Agree
I was treated with respect by CCA staff
I was treated with respect by CCA staff Not Applicable
I was treated with respect by CCA staff Strongly Disagree
I was treated with respect by CCA staff Disagree
I was treated with respect by CCA staff Agree
I was treated with respect by CCA staff Strongly Agree
Staff listened and responded to my concerns
Staff listened and responded to my concerns Not Applicable
Staff listened and responded to my concerns Strongly Disagree
Staff listened and responded to my concerns Disagree
Staff listened and responded to my concerns Agree
Staff listened and responded to my concerns Strongly Agree
Staff completed a thorough assessment of all my needs, not just those for which I was initially seeking assistance
Staff completed a thorough assessment of all my needs, not just those for which I was initially seeking assistance Not Applicable
Staff completed a thorough assessment of all my needs, not just those for which I was initially seeking assistance Strongly Disagree
Staff completed a thorough assessment of all my needs, not just those for which I was initially seeking assistance Disagree
Staff completed a thorough assessment of all my needs, not just those for which I was initially seeking assistance Agree
Staff completed a thorough assessment of all my needs, not just those for which I was initially seeking assistance Strongly Agree
Staff explained all paperwork to me and answered my questions
Staff explained all paperwork to me and answered my questions Not Applicable
Staff explained all paperwork to me and answered my questions Strongly Disagree
Staff explained all paperwork to me and answered my questions Disagree
Staff explained all paperwork to me and answered my questions Agree
Staff explained all paperwork to me and answered my questions Strongly Agree
Staff worked with me to identify and set goals that would help to meet my needs
Staff worked with me to identify and set goals that would help to meet my needs Not Applicable
Staff worked with me to identify and set goals that would help to meet my needs Strongly Disagree
Staff worked with me to identify and set goals that would help to meet my needs Disagree
Staff worked with me to identify and set goals that would help to meet my needs Agree
Staff worked with me to identify and set goals that would help to meet my needs Strongly Agree
Staff told me about additional Community Action programs that might be helpful to me
Staff told me about additional Community Action programs that might be helpful to me Not Applicable
Staff told me about additional Community Action programs that might be helpful to me Strongly Disagree
Staff told me about additional Community Action programs that might be helpful to me Disagree
Staff told me about additional Community Action programs that might be helpful to me Agree
Staff told me about additional Community Action programs that might be helpful to me Strongly Agree
Staff gave me information on helpful programs/services outside of Community Action, including contact information
Staff gave me information on helpful programs/services outside of Community Action, including contact information Not Applicable
Staff gave me information on helpful programs/services outside of Community Action, including contact information Strongly Disagree
Staff gave me information on helpful programs/services outside of Community Action, including contact information Disagree
Staff gave me information on helpful programs/services outside of Community Action, including contact information Agree
Staff gave me information on helpful programs/services outside of Community Action, including contact information Strongly Agree
If staff were unable to meet my needs, the reasons were clearly explained to me
If staff were unable to meet my needs, the reasons were clearly explained to me Not Applicable
If staff were unable to meet my needs, the reasons were clearly explained to me Strongly Disagree
If staff were unable to meet my needs, the reasons were clearly explained to me Disagree
If staff were unable to meet my needs, the reasons were clearly explained to me Agree
If staff were unable to meet my needs, the reasons were clearly explained to me Strongly Agree
I would recommend Cattaraugus Community Action to others
I would recommend Cattaraugus Community Action to others Not Applicable
I would recommend Cattaraugus Community Action to others Strongly Disagree
I would recommend Cattaraugus Community Action to others Disagree
I would recommend Cattaraugus Community Action to others Agree
I would recommend Cattaraugus Community Action to others Strongly Agree
