Swim Lesson Survey

Thank you for taking a few moments to provide us with feedback on our swim lesson program. We are always striving to improve our program offerings and our facility. Your comments are extremely helpful in helping us do so.

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* 1. How long have you been particpating in the Highlands swim lesson program?

This was our first session

For 2 - 5 sessions

More than 5 sessions

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* 2. What level was your child enrolled in?

Guppies (Level 1)

Seahorses (Level 2)

Marlins(Level 3)

Sting Rays (Level 4)

Sharks (Level 5)

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* 3. Who was your child's instructor?

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* 4. Did your lessons start on time?

They were on time

They stared late once or twice

They started late

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* 5. How would you rate your swimmer's progress in this session?

My swimmer passed and is eligible for the next level of lessons

I observed improvement in several skills

I didn't observe any improvement at all

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* 6. What are the swim program's strong points?

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* 7. Where can we do better?

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* 8. How was your experience with the registering for this swim lesson session?

I registered online. It was convenient and simple.

I registered online, but it wasn't as easy as it could be.

I registered by phone. It was convenient and simple.

I registered online, but it wasn't as easy as it could be.

I registered in person. It was convenient and simple.

I registered in person, but it wasn't as easy as it could be.

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* 9. How would you rate the cleanliness of our aquatics facility?

It was impeccably maintained

There were some areas that need some attention

The facilities need a lot of care

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* 10. How would you rate your overall experience with our swim lesson program?

It was great! I've already signed my swimmer up for the next session

It was good. We'll be back, but there's room for improvement

It was ok. Not sure we'll be back

It was not a good experience. It is unlikely that my swimmer will sign up for a session in the future.

Swim Lesson Survey

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* 1. How long have you been particpating in the Highlands swim lesson program?

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* 2. What level was your child enrolled in?

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* 3. Who was your child's instructor?

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* 4. Did your lessons start on time?

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* 5. How would you rate your swimmer's progress in this session?

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* 6. What are the swim program's strong points?

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* 7. Where can we do better?

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* 8. How was your experience with the registering for this swim lesson session?

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* 9. How would you rate the cleanliness of our aquatics facility?

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* 10. How would you rate your overall experience with our swim lesson program?

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* 11. Please tell us more about why you rated your experience as you did.

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* 12. Would you recommend our swim lesson program to friends/family?

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* 13. Please provide any additional comments.