2025 Employee Open Enrollment Survey

We invite you to take five minutes to share your feedback with us. In the past, many ideas suggested by employees have been implemented and have significantly enhanced the Open Enrollment process and communications. Many thanks in advance for participating; we value your input!

—Your OHR Health Insurance Team

Question Title

* 1. Which of the following best describes your 2025 Open Enrollment experience?

I enrolled in benefits for the first time.

I made changes to my elections (e.g., switched to a new plan, added a dependent, etc.).

I did not make any changes to my benefit elections.

Question Title

* 2. How would you rate your overall Open Enrollment experience?

Very poor

Poor

Neutral

Good

Very good

Very poor

Poor

Neutral

Good

Very good

Question Title

* 3. How was the level of communication around Open Enrollment?

Just right amount of information

More than enough information

Not enough information

(Optional) Please share how the level of communication could be better.

Question Title

* 4. Which resources did you take advantage of during Open Enrollment? Select as many as apply.

I attended an event (e.g., in-person benefits fair, virtual plan overview, etc.).

I had a virtual 1:1 appointment with a health insurance team member.

I watched a pre-recorded video from a plan vendor.

I visited the Open Enrollment website.

I called MC311 with an Open Enrollment-related question.

I read the Open Enrollment guide (Home Mailer).

I read Open Enrollment emails.

I read the For Your Benefit newsletter.

Other (please specify)

Question Title

* 5. For each of the Open Enrollment resources listed below, please provide a rating on how helpful (informative) each was in making your Open Enrollment elections this year.

	Not helpful	Slightly helpful	Somewhat helpful	Very helpful	Extremely helpful	Not sure
OHR Virtual Office Hours	OHR Virtual Office Hours Not helpful	OHR Virtual Office Hours Slightly helpful	OHR Virtual Office Hours Somewhat helpful	OHR Virtual Office Hours Very helpful	OHR Virtual Office Hours Extremely helpful	OHR Virtual Office Hours Not sure
OHR 1:1 Sessions	OHR 1:1 Sessions Not helpful	OHR 1:1 Sessions Slightly helpful	OHR 1:1 Sessions Somewhat helpful	OHR 1:1 Sessions Very helpful	OHR 1:1 Sessions Extremely helpful	OHR 1:1 Sessions Not sure
Vendor Q&A	Vendor Q&A Not helpful	Vendor Q&A Slightly helpful	Vendor Q&A Somewhat helpful	Vendor Q&A Very helpful	Vendor Q&A Extremely helpful	Vendor Q&A Not sure
Vendor Pre-Recorded Videos	Vendor Pre-Recorded Videos Not helpful	Vendor Pre-Recorded Videos Slightly helpful	Vendor Pre-Recorded Videos Somewhat helpful	Vendor Pre-Recorded Videos Very helpful	Vendor Pre-Recorded Videos Extremely helpful	Vendor Pre-Recorded Videos Not sure
Open Enrollment Website	Open Enrollment Website Not helpful	Open Enrollment Website Slightly helpful	Open Enrollment Website Somewhat helpful	Open Enrollment Website Very helpful	Open Enrollment Website Extremely helpful	Open Enrollment Website Not sure
OHR Open Enrollment Emails	OHR Open Enrollment Emails Not helpful	OHR Open Enrollment Emails Slightly helpful	OHR Open Enrollment Emails Somewhat helpful	OHR Open Enrollment Emails Very helpful	OHR Open Enrollment Emails Extremely helpful	OHR Open Enrollment Emails Not sure
Open Enrollment Guide (Home Mailer)	Open Enrollment Guide (Home Mailer) Not helpful	Open Enrollment Guide (Home Mailer) Slightly helpful	Open Enrollment Guide (Home Mailer) Somewhat helpful	Open Enrollment Guide (Home Mailer) Very helpful	Open Enrollment Guide (Home Mailer) Extremely helpful	Open Enrollment Guide (Home Mailer) Not sure

Question Title

* 6. This year’s Open Enrollment information was easy to use and understand.

Strongly disagree

Somewhat disagree

Neutral

Somewhat agree

Strongly agree

Strongly disagree

Somewhat disagree

Neutral

Somewhat agree

Strongly agree

Question Title

* 7. I believe I was provided the information needed to make informed benefit selections.

Strongly disagree

Somewhat disagree

Neutral

Somewhat agree

Strongly agree

Strongly disagree

Somewhat disagree

Neutral

Somewhat agree

Strongly agree

2025 Employee Open Enrollment Survey

Question Title

* 1. Which of the following best describes your 2025 Open Enrollment experience?

Question Title

* 2. How would you rate your overall Open Enrollment experience?

Question Title

* 3. How was the level of communication around Open Enrollment?

Question Title

* 4. Which resources did you take advantage of during Open Enrollment? Select as many as apply.

Question Title

* 5. For each of the Open Enrollment resources listed below, please provide a rating on how helpful (informative) each was in making your Open Enrollment elections this year.

Question Title

* 6. This year’s Open Enrollment information was easy to use and understand.

Question Title

* 7. I believe I was provided the information needed to make informed benefit selections.

Question Title

* 8. What did you like about this year's Open Enrollment resources and communications?

Question Title

* 9. How can future Open Enrollment resources and communications be improved?