2023 Tell Us More Survey

Plannernet & Small Business Owner Feedback

Question Title

* 1. Contact Information

Name *

Company *

City/Town *

State/Province

Country *

Email Address *

Question Title

* 2. What service(s) does your business provide for Plannernet clients?

Meeting Services

Audio Visual Services

Both - Meeting & AV Services

Question Title

* 3. Why did you choose the route of being a small business owner?
Select all that apply.

To choose the work I love

To build a variety of relationships with a variety of clients

To set my own hours

To work wherever I want

To control my earning potential

To control my brand and my work product

To simply try something new after years as a full-time employee

To earn additional income on top of my full-time job

To have overall flexibility

To control my own job security

To earn an additional, flexible income while serving as a primary caregiver

Other (please specify)

Question Title

* 4. How satisfied are you to own your own business?

Extremely satisfied - It’s paying off!

Satisfied - It works for me

Dissatisfied - The challenges are outweighing the benefits

Extremely dissatisfied - Likely stepping away in the near future

Question Title

* 5. Most of my meetings & events business comes from:

Pre-existing industry relationships

Plannernet's Clients

City and community business and events

The company I was previously employed by

Other marketplaces

Question Title

* 6. What are the greatest obstacles that your business is facing this next year?
Select all that apply.

Growing demand and concurrent opportunities; requiring me to be more selective

Overcommitted and/or overworked

Short lead-times from customers

Shortage of talent to support my business

Difficulty finding clients

Too few opportunities

Too few clients

Inconsistency & periods of limited opportunities

Rising costs of doing business

General concerns with business revenue

Challenges with benefits as an employer

General concerns about market conditions and economy

Ongoing impacts of the pandemic

General business administration duties

Other

None

Question Title

* 7. In the next year, my business plans to do the following:
Select all that apply.

Expand my services

Grow my team

Update my certifications

Market to new clients

Grow my social marketing efforts

Engage with Plannernet more

Take a full-time opportunity with an organization & keep my business going on the side

Host more partnership meetings with my clients

Take a full-time opportunity and close my business

Attend more networking functions and conferences to grow my business

Raise my rates

Reduce my services

Close my business

Other

Question Title

* 8. Plannernet's greatest value to my business is:
Select all that apply.

Aggregation of a variety of customers and work

Access to new customers that I wouldn’t typically work with directly

Lucrative opportunities

Flexible, easy & efficient opportunities and payment

Easy contracting process – reducing cumbersome contracting processes with multiple clients

Development of professional relationships

Expansion of business

Increased revenue

Participation in a community of industry professionals

Dedicated team to liaison and troubleshoot with Clients

Centralized business administration in the Supplier Portal

Other (please specify)

Question Title

* 9. Plannernet can better market and promote my business by:
Select all that apply.

Showcasing my certifications, skills, and overall capabilities to Clients more effectively

Enhancing & improving my Supplier Profile to show more information (such as insurances, photos of team and work product, my website, and my customer testimonials)

Spotlighting my business for customers

Allowing my business to advertise within Plannernet newsletters

Allowing my business to join panels, discussions, and webinars with Plannernet

Allowing my business to network with other regional Suppliers within the Plannernet community

Promoting my business diversity

Engaging with my company’s social media platforms

Other (please specify)

Question Title

* 10. Plannernet can better support my business by:
Select top 3 that apply.

Enhancing Supplier Profiles, allowing me to better showcase my capabilities directly to customers

Increasing overall marketing efforts and generating new opportunities

Providing a greater variety of clients

Allowing a longer period for me to accept opportunities

Driving more lucrative opportunities

Enhancing the technology to make it easier to accept engagements

Enhancing payment process

Providing more detailed Statements of Work & Scopes of Services

Increasing communication and business updates from Plannernet

Developing more personal relationships with the Plannernet team

Providing more information regarding industry trainings & educational opportunities

Providing a referral fee if I introduce a new customer to Plannernet

Allowing me to leverage Plannernet’s network at a reduced cost

Other (please specify)

Question Title

* 11. In this next year, I would like to see more of the following types of opportunities for my business:
Select top 3 that apply.

Opportunities to support meetings in my local area

Opportunities to travel regionally to support meetings

Opportunities to travel internationally to support meetings

Smaller-format meetings

Larger events and conferences

Tradeshow support

AV Rentals or Technical Support Engagements

Virtual moderation or technical support

Short-to-long term project opportunities for industry-leading organizations

Information regarding full-time positions at industry-leading organizations

Other (please specify)

Question Title

* 12. In this next year, I would like to see more opportunities from the following types of customers for my business:
Select top 3 that apply.

Automotive

Business Services

Corporate

Energy & Natural Resources

Entertainment

Financial Services

Food & Beverage

Global Events Agencies

Government

Insurance

Life Sciences

Meetings & Incentives

Pharmaceutical

Retail

Sports

Technology

Travel & Leisure

Question Title

* 13. My favorite thing about Plannernet is

Question Title

* 14. I want to see more of the following from Plannernet

Question Title

* 15. I want to see less of the following from Plannernet

Question Title

* 16. I would like to see more of these type(s) of resources in the Supplier Resource Hub - Select top 3 that apply

Plannernet Newsletters

Plannernet Team Updates

Business Services

Industry News

Industry Courses & Certifications

Industry Webinars

Tips and Guides

None - I like all the resources added

None - I do not visit the Supplier Resource Hub

Other (please specify)

Question Title

* 17. I would like to see the following technology enhancements in the Plannernet Portal for my business - Select top 3

Mobile Friendly Version of the Plannernet Portal

Mobile Application for the Plannernet Portal

Client & Supplier Communication System: incorporating a communication system within the Plannernet Portal to allow Clients and Suppliers to communicate engagement details

Supplier Profile Marketing: The Plannernet Portal has the ability to create a standardized profile utilizing the information you’ve shared about your business within your business profile to better market your business to Clients

Engagement Sensitivity Rating: A sensitivity scale dictated by the Client to indicate an engagement’s sensitivity to Suppliers

Supplier Re-Load Document Functionality: Allow Supplier to re-upload a document within the Plannernet Portal

Project Services added within the Plannernet Portal: Currently this service is not within the portal and the opportunities are sent externally via email. This would incorporate projects within the portal like the onsite engagements and could be accepted and viewed under “Engagements” and “My Engagements”

Supplier Notification Controls: Provides Supplier with a means for controlling which email reminders their business would like to receive

SMS Notifications: Ability to receive SMS notifications and reminders for engagement deliverables, newly posted engagements, etc.

Engagement Acceptance Model Update - Option 1: Negotiation Bidding Model

Engagement Acceptance Model Update - Option 2: Current Model but release of all engagements at set times throughout the day for improved equal opportunity

None

Other (please specify)

Question Title

* 18. My overall satisfaction with Plannernet is

Extremely satisfied - It’s paying off!

Satisfied - It works for me

Dissatisfied - Not seeing the benefits

Extremely dissatisfied - Likely stepping away in the near future

Question Title

* 19. In the last 6 months, my Supplier Profile has:

Updated – to show new capabilities or changes in my business

Stayed the same – no changes at this time

Stayed the same - will go update now!

Stayed the same – too cumbersome to change

2023 Tell Us More Survey

Plannernet & Small Business Owner Feedback

Question Title

* 1. Contact Information

Question Title

* 2. What service(s) does your business provide for Plannernet clients?

Question Title

* 3. Why did you choose the route of being a small business owner? Select all that apply.

Question Title

* 4. How satisfied are you to own your own business?

Question Title

* 5. Most of my meetings & events business comes from:

Question Title

* 6. What are the greatest obstacles that your business is facing this next year? Select all that apply.

Question Title

* 7. In the next year, my business plans to do the following: Select all that apply.

Question Title

* 8. Plannernet's greatest value to my business is: Select all that apply.

Question Title

* 9. Plannernet can better market and promote my business by: Select all that apply.

Question Title

* 10. Plannernet can better support my business by: Select top 3 that apply.

Question Title

* 11. In this next year, I would like to see more of the following types of opportunities for my business: Select top 3 that apply.

Question Title

* 12. In this next year, I would like to see more opportunities from the following types of customers for my business: Select top 3 that apply.

Question Title

* 13. My favorite thing about Plannernet is

Question Title

* 14. I want to see more of the following from Plannernet

Question Title

* 15. I want to see less of the following from Plannernet

Question Title

* 16. I would like to see more of these type(s) of resources in the Supplier Resource Hub - Select top 3 that apply

Question Title

* 17. I would like to see the following technology enhancements in the Plannernet Portal for my business - Select top 3

Question Title

* 18. My overall satisfaction with Plannernet is

Question Title

* 19. In the last 6 months, my Supplier Profile has:

* 3. Why did you choose the route of being a small business owner?
Select all that apply.

* 6. What are the greatest obstacles that your business is facing this next year?
Select all that apply.

* 7. In the next year, my business plans to do the following:
Select all that apply.

* 8. Plannernet's greatest value to my business is:
Select all that apply.

* 9. Plannernet can better market and promote my business by:
Select all that apply.

* 10. Plannernet can better support my business by:
Select top 3 that apply.

* 11. In this next year, I would like to see more of the following types of opportunities for my business:
Select top 3 that apply.

* 12. In this next year, I would like to see more opportunities from the following types of customers for my business:
Select top 3 that apply.