Dakota Electric Association Member Satisfaction Survey Question Title * 1. Consider all your experiences to date with Dakota Electric. How satisfied are you with Dakota Electric? 1 - Very Dissatisfied 2 3 4 5 6 7 8 9 10 - Very Satisfied 1 - Very Dissatisfied 2 3 4 5 6 7 8 9 10 - Very Satisfied Question Title * 2. Considering all of your expectations, to what extent has Dakota Electric fallen short of or exceeded your expectations? 1 - Fallen Short of Expectations 2 3 4 5 6 7 8 9 10 - Exceeded Expectations 1 - Fallen Short of Expectations 2 3 4 5 6 7 8 9 10 - Exceeded Expectations Question Title * 3. Forget Dakota Electric for a moment. Imagine an ideal utility company. How well do you think Dakota Electric compares to an ideal utility company? 1 - Not Very Close to the Ideal 2 3 4 5 6 7 8 9 10 - Very Close to the Ideal 1 - Not Very Close to the Ideal 2 3 4 5 6 7 8 9 10 - Very Close to the Ideal Question Title * 4. Imagine that you could choose from among more than one utility company. How likely are you to choose Dakota Electric? 1 - Very Unlikely 2 3 4 5 6 7 8 9 10 - Very Likely N/A 1 - Very Unlikely 2 3 4 5 6 7 8 9 10 - Very Likely N/A Submit